# Business Operations Manager
**Company:** [Lyft](https://hotfix.jobs/companies/lyft)
**Location:** Nashville, TN
**Salary:** $89K-$111K
**Experience:** 5+ years
**Skills:** Excel, Google Sheets, Financial Modeling, SQL, Tableau, Looker, Mode, Salesforce, BI Tools, Accounting Principles
**Posted:** 2026-05-08
> Owns financial modeling, analytics, and process optimization for fleet management and AV operations. Builds predictive models, monitors performance, supports month-end close, and partners cross-functionally to drive efficiency at a rideshare fleet company. Requires 5+ years experience and advanced Excel skills.
## Job Description
## Responsibilities

### Financial Modeling & Analytics
- Develop a deep understanding of the key operational and financial flows across our business — spanning fleet management, rental operations, vehicle remarketing, and our expansion into autonomous vehicles — to build and maintain complex financial models that forecast P&L impacts with accuracy.
- Analyze performance trends across business lines, identifying patterns and drivers that inform strategic decisions around cost optimization, revenue enhancement, and operational efficiency.
- Monitor industry conditions, market dynamics, and competitive landscape to proactively surface risks and opportunities; translate external insights into actionable recommendations for leadership.
- Produce and present regular performance reporting with clear attribution of forecast to actual variances, emerging trends, and areas of opportunity to improve margins and reduce cost.

### Business Operations & Process Ownership
- Own and optimize core business processes across fleet operations, vendor management, and financial operations
- Review actual spend against forecast on a recurring basis, identifying variances and driving root-cause analysis
- Identify anomalies in complex invoice workflows (e.g., OEM parts, depot services, insurance, maintenance) and resolve discrepancies cross-functionally
- Build and maintain dashboards, reports, and tracking mechanisms that give leadership real-time visibility into fleet health and financial performance
- Drive and support automation of manual processes.
- Develop business processes to achieve financial goals.
- Work on ad hoc strategic and operational projects as needed.

### Month-End Close & Financial Operations
- Support month-end close deliverables including fleet/operational reporting, accruals, reconciliations, and variance analysis
- Partner with FP&A, Treasury, and Accounting to ensure accurate and timely financial reporting
- Develop and document standard operating procedures for recurring financial and operational workflows

### AV Fleet Operations Support
- Support the financial and operational buildout of Flexdrive’s AV fleet management infrastructure as we scale deployments with partners
- Develop cost-per-mile models, depot cost analyses, and unit economics frameworks for AV operations
- Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans into financial projections

### Cross-Functional Partnership
- Serve as the connective tissue between Business Operations, Finance, Fleet Operations, and external partners
- Partner with cross-functional stakeholders to drive operational efficiency, cost optimization, and process improvement
- Communicate financial insights and recommendations clearly to both technical and non-technical audiences

## Experience
- Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field
- 5+ years of experience in business operations, financial planning & analysis, or a related analytical role—ideally in the automotive industry with exposure to autonomous vehicles
- Advanced proficiency in Excel/Google Sheets including complex financial modeling, scenario analysis, and data manipulation
- Strong foundation in accounting principles, financial reporting, and variance analysis
- Experience with month-end close processes, accruals, and reconciliation workflows
- Demonstrated ability to build and maintain financial models from scratch in a fast-paced, evolving environment
- Excellent communication skills with the ability to present complex analyses to senior leadership
- Comfort operating in ambiguity and building processes where none exist
- Excellent written and verbal communication skills, with the ability to distill complex analyses into clear, executive-ready insights
- Exceptional attention to detail and a track record of producing accurate, reliable analytical work
- Ability to manage multiple high priority demands simultaneously; ability to achieve success in situations with high degrees of variation and complexity

## Bonus Points
- Experience in fleet management, rideshare, rental, or autonomous vehicles
- Familiarity with vehicle remarketing, wholesale markets, or fleet lifecycle economics
- Experience with BI tools (Tableau, Looker, Mode) or SQL for ad-hoc data analysis
- Proficient in Salesforce generating and customizing reports and dashboards
- Background working in a high-growth or startup environment where you built systems from zero
- Background working on cross-functional initiatives that required aligning operational, financial, and strategic objectives
- MBA or CPA

## Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership
**Apply:** https://hotfix.jobs/jobs/business-operations-manager-at-lyft-7bbacad3-b170-4b4a-9eae-9f68151850e4
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