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Business Operations

120k – 160kNew York, NYOnsite2+ YOE
Summary

Optimizes processes and systems across engineering, product, sales, and GTM teams in a high-growth startup. Requires 2-5+ years in strategy/ops/analytical roles, Excel mastery, and strong problem-solving in fast-paced environments.

About the role

Responsibilities

  • Get embedded in teams across Rilla such as eng, product, sales, GTM to understand how they work, find what's slowing them down, and build the structure to fix it
  • Turn messy, manual, or missing processes into systems that scale
  • Implement and manage tools that keep every team operating at peak performance (think CRMs, dashboards, automation)
  • Monitor KPIs and operational metrics, identify bottlenecks, and create solutions that improve efficiency company-wide
  • Oversee systems access management, granting and revoking permissions as needed

Requirements

  • 2–5+ years in strategy consulting, business operations, finance, or other analytical/strategy roles
  • Exceptional analytical and problem-solving skills; mastery of Excel/Sheets modeling
  • Ability to break down ambiguous problems, structure approaches, and execute with speed and rigor
  • Strong communication skills with the ability to simplify complex analysis for non-technical audiences
  • High ownership, low ego, and willingness to work across both high-stakes strategic projects and detailed execution
  • Comfort in fast-changing, high-growth environments where priorities evolve quickly

Nice to Haves

  • Familiarity with CRMs, workflow automation tools, or business intelligence platforms
  • Exposure to early-stage or high-growth startups where you've had to build from scratch
  • You've fixed something that wasn't technically your problem to fix

Compensation

  • Estimated salary range: $120,000 - $160,000/year
  • Incentive Stock Options and other potential future incentives
  • Benefits: Medical, dental, and vision insurance; Breakfast, lunch, dinner, and supplementary food and drink — 6x a week; Gym membership; Commuter benefits; Relocation assistance; Take what you need, paid time off; $1,000 stipend for learning and personal growth; Tech equipment
Skills
ExcelGoogle SheetsCRMsWorkflow AutomationBusiness IntelligenceDashboardsKPI AnalysisProcess AutomationSystems Management
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