# Senior Program Manager, Mission Readiness Process Improvement

**Company:** [Zoox](https://hotfix.jobs/companies/zoox)
**Location:** Foster City, CA
**Role:** Technical Program Management
**Salary:** $140k – $190k/yr
**Experience:** 8+ years
**Skills:** Program Management, Process Improvement, operational excellence, Data Analysis, metrics development, six sigma, lean methodologies, pmp, Project Management
**Posted:** 2026-07-14

> Senior Program Manager responsible for designing and implementing large-scale process improvements for Zoox's Mission Readiness operations, focusing on vehicle charging, cleaning, and turnaround times to enable efficient scaling. Requires 8+ years in program/operational excellence roles, strong cross-functional collaboration, and data-driven decision making.

## Job Description

## Responsibilities
- Identify operational improvements for the Mission Readiness function that set us up for scale
- Work cross-functionally to intake, document, and prioritize requests for process changes from a number of partner teams
- Design and document workflows focused on vehicle charging, cleaning, inspections, etc.
- Provide bi-weekly status updates to key stakeholders on process improvement initiatives
- Set the vision for the Mission Readiness function and ensure success via metrics like vehicle turnaround time

## Requirements
- Bachelor’s degree in Business Administration, Operations Management, or a related field
- 8+ years of experience in program management, operational excellence, process improvement, or a related field
- Experience in a product-based operations environment
- Prior experience developing and using data and metrics to support strategic decision-making
- Excellent written and verbal communication skills
- Proactive mindset and resourcefulness

## Nice-to-Haves
- Master's degree in a relevant discipline (Business Administration, Engineering, Computer Science, Program Management, etc.)
- Six Sigma Certifications
- PMP, PgMP, or similar project management certification
- Experience in the autonomous vehicle, ride-hail, transportation, or other relevant mobility industries
- Experience with Lean/Six Sigma methodologies and ideally, possessing certifications

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