# Product Manager, Growth & Developer Experience

**Company:** [Keycard](https://hotfix.jobs/companies/keycard)
**Location:** Remote
**Role:** Product Management
**Skills:** SQL, Product Analytics, SDKs, Command-Line Interfaces, API Design, OAuth, OIDC, Token Exchange, Mcp, A2A, Experimentation Frameworks, Lifecycle Messaging
**Posted:** 2026-08-31

> Own the evaluation journey and developer experience for an agent-identity platform, improving onboarding, SDK and CLI usability, documentation, and self-guided adoption. The role requires technical product management experience with developer products, strong instrumentation and analytics skills, and excellent developer empathy.

## Job Description

## Responsibilities
- Own the evaluation journey from initial contact through first credential exchange and production decision.
- Define and measure evaluation milestones and metrics across product, engineering, and go-to-market.
- Own developer experience across SDK quickstarts, CLI onboarding, console setup, documentation, and template repositories.
- Reduce time-to-first-credential-exchange and represent developer ergonomics in API and CLI design discussions.
- Turn field-engineering playbooks and proof-of-concept work into self-guided evaluation paths, reference architectures, and in-product guidance.
- Run experiments, measure outcomes, and discontinue ineffective approaches.
- Incorporate evaluator feedback and enterprise design-partner insights into the roadmap.
- Collaborate with Developer Relations, marketing, sales, and field engineering on evaluation acquisition and handoff points.
- Observe onboarding sessions, field-engineering walkthroughs, and support threads to identify adoption barriers.

## Requirements
- Product management experience for a developer product where evaluation and adoption were key metrics, such as developer tools, infrastructure, API platforms, or security products.
- Technical fluency with SDK quickstarts, API design discussions, SQL, and product analytics tools.
- Strong product judgment and attention to developer experience, including CLI usability, error messages, defaults, and documentation structure.
- Hands-on use of AI tools and familiarity with the agent ecosystem.
- Instrumentation-first approach to identifying evaluation drop-off and adoption problems.
- Ability to operate effectively in a new category without an established playbook.
- Clear written communication for documentation, problem statements, and experiment readouts.

## Nice-to-haves
- Prior engineering experience and shipped code.
- Experience productizing high-touch motions such as field playbooks, proof-of-concept guides, or solutions-engineering work.
- Familiarity with identity and authentication concepts, including OAuth, OIDC, token exchange, or delegation.
- Familiarity with agent protocols such as MCP or A2A.
- Experience with product analytics, experimentation frameworks, or lifecycle messaging.
- Shipped documentation, quickstarts, or templates used by developers.

## Compensation and Benefits
- Market-competitive salary and generous equity package with four-year vesting and a one-year cliff.
- Health, dental, vision, and paramedical coverage for employees and families.
- Four weeks of vacation, 11 statutory holidays, and one volunteer day annually.
- New MacBook Pro, $500 peripherals stipend, and access to AI tools.

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