# Payments Performance Strategist, Card Authorization

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** San Francisco, CA, Seattle, WA, Chicago, IL, New York, NY, Atlanta, GA
**Role:** Business Operations
**Experience:** 5+ years
**Skills:** SQL, Dashboard Building, Data Modeling, Reporting, Card Authorization Optimization, Iso Message Optimization, Retry Logic, Issuer Level Analysis, A/B Testing, Fraud Management, Interchange Fee Reduction, Psd2/Psd3
**Posted:** 2026-06-13

> Lead merchant optimization discussions on card authorization, fraud, and fees. Partner with Sales and CS to improve merchant performance and inform product roadmap.

## Job Description

## Responsibilities
- Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
- Serve as both an internal and merchant-facing expert on payment optimisation strategies.
- Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis.
- Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio.
- Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap.
- Provide feedback on our tools and playbooks to help continuously improve our self serve offerings.

## Requirements
- 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
- Expertise in diagnosing root cause of card authorization rate underperformance, and suggesting actionable steps to address root cause issues identified.
- Deep understanding of how to improve merchant card authorization rates (e.g. ISO message optimization, retry logic, issuer level analysis etc.).
- Ability to partner with merchants to structure and deliver a/b tests that compare card authorization rate performance across PSPs.
- Experience helping merchants onboard to a new PSP such that their authorization rate performance is optimal from day one.

## Nice-to-Haves
- Experience with SQL, dashboard building, modeling, or reporting.
- Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3).
- Experience presenting to senior business leaders.
- Ability to advise merchants on how to manage fraud, primarily on card transactions but ideally on alternative payment methods as well.
- An understanding of how to reduce merchant level interchange and scheme fees.

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