# Online Content Specialist

**Company:** [Black Canyon Consulting](https://hotfix.jobs/companies/blackcanyonconsulting)
**Location:** Bethesda, MD
**Role:** Other
**Experience:** 2+ years
**Skills:** Xml, HTML, Unix, Linux, Adobe Photoshop, Tiff, Gif, Jpeg, Eps, Png, Marc, Rda
**Posted:** 2026-06-15

> Liaise with publishers and data providers to evaluate XML submissions, handle help desk queries, and ensure quality of online journal content for PubMed Central at NIH.

## Job Description

## Job Responsibilities
- Track incoming content and the progress of work on multiple projects in development or production stages.
- Communicate with publishers, content providers, help desks, and colleagues to facilitate project needs assessments.
- Process and evaluate content using web-based tools and UNIX scripts.
- Check accuracy and integrity of source data and online presentation of content.
- Conduct data analysis and troubleshoot errors; coordinate with appropriate personnel to solve programming and content-related issues.
- Serve as a liaison between authors, publishers, and/or vendors and the NLM.

## Requirements
- Bachelor’s degree.
- Two years experience in publishing or library science environment.
- Familiarity with online publications, specifically electronic journals or books.
- Positive attitude; displays flexibility and patience in a high-volume, customer service-focused, environment.
- Comfortable managing multiple projects simultaneously.
- Ability to communicate technical and non-technical information effectively to publishers, developers, users, and data providers.
- Ability to conduct data analysis and work with developers to implement solutions.
- Ability to work with complex, detailed information.
- Knowledge of XML and/or HTML.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- At least one item from the “Desired Skills” list.

## Desired Skills
- Experience managing production workflow of an online publication.
- Expertise with electronic image formats (TIFF, GIF, JPEG, EPS, PNG) and with image creation software (for example, Adobe Photoshop).
- Experience editing journal or book content or in journal or book production.
- Experience with UNIX/Linux in a data production environment.
- Experience with bibliographic cataloging metadata (MARC, RDA, ISSN Centre)

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