# Growth Strategy and Ops

**Company:** [Gigs](https://hotfix.jobs/companies/gigs)
**Location:** London, United Kingdom
**Role:** Business Operations
**Salary:** £85k – £110k/yr
**Experience:** 4+ years
**Skills:** AI Tools, Data Analysis, Automation, Internal Tooling, No-Code Tools, Reporting, Go-to-Market Strategy, Market Expansion, Market Segmentation, Playbook Development, Cross-Functional Coordination, Telecoms, Fintech, B2B SaaS
**Posted:** 2026-08-17

> Own the operating system for a multi-market Growth organization, spanning planning, reporting, tooling, data infrastructure, and strategic initiatives. The role requires 4+ years in business, strategy, or growth operations and strong AI-enabled problem-solving and cross-functional communication skills.

## Job Description

## Responsibilities

- Own the operating cadence of Growth, including planning cycles, reporting rhythms, and cross-functional coordination across GTM, Customer Success, Implementation, and Marketing.
- Create playbooks, runbooks, and documentation that enable successful approaches to scale across regions.
- Own data and reporting infrastructure to help the Growth team measure performance and prioritize effectively.
- Lead the AI and tooling stack, ensuring the team uses AI to increase output.
- Drive strategic projects end-to-end, including market expansion, segmentation, and GTM playbooks.
- Remove blockers across a multi-market, multi-product Growth organization.

## Requirements

- 4+ years in a demanding operational environment such as business operations, strategy and operations, management consulting, or growth operations at a fast-scaling company.
- Self-driven, proactive, and comfortable defining problems and taking action independently.
- Daily experience using AI tools for analysis, automation, internal tooling, or research, with examples of tools or workflows built or automated.
- Ability to translate data findings into business decisions and communicate clearly with technical and non-technical audiences.
- Comfortable moving between data, process, and strategic framing problems.
- High ownership, low ego, and strong ability to manage multiple workstreams.

## Nice-to-haves

- Experience in telecoms, fintech, or B2B SaaS, particularly connectivity or payments.
- Experience improving internal tooling or automating workflows with AI or no-code tools.
- Experience operating across multiple markets or regions.

## Compensation and Benefits

- Salary range: **£85,000–£110,000**.
- Stock options.
- Home office or work setup stipend.
- Learning and development budget.
- Free phone and international data plan.
- Regular collaboration in one of the company's hubs, with flexibility for some remote work and occasional travel for workshops, customer meetings, and company off-sites.

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**Apply:** https://hotfix.jobs/jobs/bcf0be9f-6242-44df-8515-74ad34b7e436
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