# Director/Sr. Director of Revenue Operations

**Company:** [Voltus](https://hotfix.jobs/companies/voltus)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $170k – $195k/yr
**Experience:** 8+ years
**Skills:** Revenue Operations, Salesforce, Tableau, Gong, Outreach, Crm Administration, Business Intelligence, Revenue Forecasting, Pipeline Analytics, Compensation Plans, Capacity Planning, Quota Management, Customer Health Scoring, Revenue Recognition, Data Quality
**Posted:** 2026-09-10

> Leads revenue operations across the full customer lifecycle, owning forecasting, analytics, GTM systems, planning, process standardization, and a cross-functional operations team. Requires 7+ years in revenue operations and advanced CRM and business intelligence expertise.

## Job Description

## Responsibilities
- Own end-to-end visibility across the customer lifecycle, including outreach, pipeline progression, close, onboarding, renewal, and expansion.
- Build reporting and analytics infrastructure that identifies risks and opportunities across the funnel and routes them to the appropriate owners.
- Connect Sales, Marketing, Customer Success, Energy Markets, Finance, and related teams through consistent data, processes, and handoffs.
- Design and own customer health scoring using enrollment, market-event performance, engagement, and support signals.
- Synthesize cross-funnel insights into recommendations for sales and executive leadership.
- Forecast and report contracted value through enrollment, market participation, dispatch performance, and realized revenue.
- Manage and develop a team spanning sales productivity, analytics, and operations.
- Own revenue forecasting, pipeline analytics, and renewal/retention forecasting.
- Build planning infrastructure for headcount modeling, territory design, capacity planning, quota setting and allocation, and potential compensation-plan redesign.
- Lead the cross-functional go-to-market systems roadmap across CRM, forecasting, business intelligence, outreach, and renewal tooling.
- Align tooling and process changes with representative productivity goals.
- Standardize go-to-market processes across the customer journey.
- Define and track revenue operations KPIs, including win rate, sales cycle length, ramp time, pipeline coverage, renewal, and expansion rate.
- Own CRM pipeline hygiene, stage definitions, probability methodology, and data-quality standards.

## Requirements
- 7+ years of experience in revenue operations, including 3–5 years at manager/director level or above.
- Experience owning a revenue operations function rather than only supporting it.
- Demonstrated cross-functional partnership across the customer lifecycle.
- Advanced proficiency with CRM administration and business intelligence tools.
- Experience with Salesforce, Tableau, Gong, Outreach, or similar platforms.
- Experience building forecasting models and compensation plans at scale.
- Experience unifying outreach, pipeline, renewal, and post-close usage-, performance-, or event-based revenue data into a single reporting view.
- Energy, utilities, or complex B2B experience strongly preferred.
- Familiarity with deal cycles and revenue recognition affected by external market timing, program windows, and regulatory context.

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