# Business Operations Specialist

**Company:** [Crusoe](https://hotfix.jobs/companies/crusoe)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $100k – $115k/yr
**Experience:** 1+ years
**Skills:** Google Workspace, Claude, AI Tools, Jira, Monday.Com, Sigma, Project Management, Data Visualization, Process Analysis
**Posted:** 2026-06-12

> Business Operations Specialist supporting cross-functional projects, process analysis, KPI monitoring, and operational reporting for the DIG team. Requires 1-3 years experience and a bachelor's degree.

## Job Description

## What you will be working on
- **Process Analysis**: Analyze current workflows and business processes across DIG to identify bottlenecks and inefficiencies; assist in implementing streamlined solutions to improve productivity.
- **Project Coordination**: Support cross-functional projects by tracking goals, maintaining timelines, coordinating with departments, and helping ensure on-time, on-budget delivery.
- **Performance Monitoring**: Monitor operational performance by collecting and analyzing KPI data to assess whether DIG teams are meeting their goals.
- **Resource Support**: Help ensure efficient allocation of resources—including personnel, budget, and technology—to support DIG's business objectives.
- **Documentation**: Develop and maintain standard operating procedures (SOPs) and process documentation for DIG operations.
- **Reporting**: Prepare regular operational reports and present findings and recommendations to leadership.
- **Financial Collaboration**: Collaborate with finance on budgeting, forecasting, and cost optimization initiatives within the department.
- **Tool Utilization**: Evaluate and utilize tools, software, and technologies to improve operational efficiency.
- **Change Management**: Support change management initiatives and assist in ensuring smooth adoption of new processes across the organization.

## What you’ll bring to the team
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 1–3 years of experience in business operations, project management, or a related role.
- Strong analytical and problem-solving skills with the ability to interpret operational data.
- Excellent verbal and written communication skills.
- Proficiency using Google Workspace, Claude, and other AI tools.
- Demonstrated ability to handle multiple tasks simultaneously and meet deadlines.

## Preferred
- Strong experience with Google Suite.
- Experience with project management tools (e.g. Jira, Monday.com).
- Exposure to data visualization tools (e.g., Sigma).

## Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location

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