# Senior Sales Manager, Continental Europe

**Company:** [Intercom](https://hotfix.jobs/companies/intercom)
**Location:** Dublin, Ireland
**Role:** Account Management
**Skills:** SaaS, B2B Sales, Pipeline Generation, Sales Forecasting, Revenue Growth, Sales Coaching, People Leadership, Commercial Negotiation, CRM, Go-to-Market Strategy
**Posted:** 2026-07-20

> Leads the Continental Europe sales organization, coaching Account Executives and driving pipeline, forecast accuracy, revenue growth, and execution across mid-market and enterprise accounts. Requires significant SaaS sales leadership, complex B2B selling experience, and strong commercial and people-management skills.

## Job Description

## Responsibilities

- Lead, coach, and develop a team of Account Executives across Continental Europe.
- Drive consistent pipeline generation, forecast accuracy, and revenue performance.
- Support representatives through complex commercial negotiations and multi-stakeholder sales cycles.
- Build a culture of accountability, performance, and continuous improvement.
- Partner cross-functionally with Marketing, Customer Success, Solutions Engineering, and Partnerships teams.
- Recruit, onboard, and develop top sales talent.
- Monitor key sales metrics and identify opportunities to improve execution and conversion rates.
- Contribute to regional go-to-market planning and execution.
- Ensure operational discipline across forecasting, CRM hygiene, and sales processes.

## Requirements

- Significant experience leading successful SaaS sales teams.
- Proven track record of delivering and exceeding revenue targets.
- Strong people leadership and coaching capabilities.
- Experience managing complex B2B sales cycles.
- Strong commercial acumen and forecasting discipline.
- Ability to operate effectively across multiple European markets and cultures.
- Excellent communication, stakeholder management, and leadership skills.

## Nice to Have

- Experience working in high-growth or scaling technology businesses.

## Compensation and Benefits

- Competitive salary and equity in a fast-growing start-up.
- Lunch provided every weekday, plus snacks and a fully stocked kitchen.
- Regular compensation reviews.
- Unlimited access to Claude Code and other best-in-class AI tools.
- Pension scheme with employer matching up to 4%.
- Life assurance and comprehensive health and dental insurance for employees and dependents.
- Flexible paid time off policy.
- Paid maternity leave and six weeks of paternity leave.
- Cycle-to-Work Scheme and secure bike storage.
- MacBooks provided as standard, with Windows available for certain roles.

## Work Arrangement

- Hybrid working policy with employees expected to work from the office at least three days per week.

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