# Senior Community Growth Manager

**Company:** [Airbnb](https://hotfix.jobs/companies/airbnb)
**Location:** Unspecified
**Role:** Community
**Salary:** R$22k – R$28k/yr
**Experience:** 8+ years
**Skills:** Excel, SQL, Salesforce CRM, Google Docs, Asana, Airtable, Project Management, Forecasting, Capacity Planning, Financial Modeling, Sales Operations, Community Management, Relationship Management, Change Management, Email Campaigns
**Posted:** 2026-09-03

> Leads host-growth programs and community operations for Airbnb in Brazil, owning revenue and host-growth goals, strategic pilots, and scaled relationship management. Requires 8+ years in sales, business operations, or business development plus strong analytics, project management, and English, Portuguese, and Spanish fluency.

## Job Description

## Responsibilities
- Launch and manage host growth programs in Brazil, including the Co-Host Network and Superhost Ambassadors.
- Design playbooks and adapt central frameworks to local market dynamics.
- Partner with commercial, community, sales operations, and cross-functional teams to pilot scalable initiatives.
- Analyze program performance, regional trends, and business outcomes to identify growth opportunities.
- Recruit and onboard co-hosts, Ambassadors, and participating hosts.
- Design, pilot, and test growth levers at scale.
- Develop and maintain community forums and feedback channels.
- Execute workshops, events, webinars, partnerships, and other community-growth channels.
- Design and operationalize email and scaled communication campaigns for lifecycle engagement and education.
- Manage relationships with hosts and support their property-management businesses.
- Establish revenue and host-growth goals, implement plans, and evaluate program effectiveness.
- Develop project plans, mitigation plans, pilots, and processes for evolving business verticals.
- Lead community resource development and high-impact communications.
- Develop expertise in local market trends and dynamics.
- Support online and offline community events.

## Requirements
- 8+ years of experience in sales, business operations, or business development in technology, real estate/property management, or travel.
- Demonstrated ability to drive growth, own growth OKRs, and exceed goals.
- Strong project management and strategic-program leadership experience.
- Experience forecasting, modeling, and optimizing growth tactics.
- Sales or external relationship-management experience in technology and consumer goods.
- Ability to influence through persuasion, negotiation, and consensus building.
- Strong analytical, decision-making, creative problem-solving, communication, interpersonal, and business-acumen skills.
- Understanding of value drivers in recurring-revenue business models.
- Ability to work proactively and effectively amid ambiguity and limited guidance.
- Expert Excel skills, including pivot tables, large-dataset analysis, and formulas.
- Fluency in English, Portuguese, and Spanish, spoken and written.

## Nice-to-haves
- Experience with SQL and analytical methodologies such as capacity planning, forecasting, and modeling.
- Experience with Google Docs, Salesforce CRM, Asana, Airtable, and similar project-management tools.
- Experience driving supply acquisition, territory management, and retention.

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