# Head of Observability

**Company:** [Supabase](https://hotfix.jobs/companies/supabase)
**Location:** Remote
**Role:** Engineering Management
**Experience:** 8+ years
**Skills:** Prometheus, Grafana, Victoriametrics, ClickHouse, OpenTelemetry, Elixir, Erlang, Logging, Metrics, Tracing
**Posted:** 2026-04-07

> As Head of Observability, you will define and execute the observability strategy for Supabase, covering internal platforms and customer-facing products. You will lead a team, evolve the observability stack, and ensure high-quality instrumentation across all services.

## Job Description

## What You'll Be Responsible For

### Strategy & Architecture

* Define and execute the observability strategy for Supabase, covering logging, metrics, tracing, alerting, and profiling
* Evaluate and evolve the observability stack: define the right long-term architecture
* Drive convergence toward a single-pane-of-glass experience internally, creating a cohesive and modern platform
* Establish SLOs, SLIs, error budgets, and capacity planning practices that make observability a first-class input to reliability programs

### Product & Customer Experience

* Own the customer-facing observability experience including dashboards, logs explorer, metrics, alerts — and work with Product to make it best-in-class for developers
* Champion a dogfooding culture where our internal observability platform and our customer-facing product converge, creating a tight feedback loop
* Define and deploy best observability practices across our suite of products

### Team & Org

* Build and lead a world-class observability engineering team. Set the bar for hiring, mentorship, and technical excellence
* Collaborate with every engineering team to embed consistent, high-quality instrumentation across all Supabase services using OpenTelemetry and related standards
* Contribute to org-wide documentation, advocacy of best practices, and enforcement of telemetry standards

### Infrastructure & Operations

* Orchestrate and scale high-throughput data pipelines for telemetry ingestion, storage, and querying
* Own the reliability, performance, scaling, and efficiency of observability infrastructure

## You Might Be a Good Fit If You

* Have **8+ years of engineering experience**, with **3+ years leading or managing teams**
* Have built, significantly evolved, or operated an observability platform at scale
* Are deeply technical across the observability stack: logging, metrics, tracing, alerting, dashboarding. You understand the trade-offs and have strong opinions on architecture
* Have hands-on experience with tools like **Prometheus, Grafana, VictoriaMetrics, ClickHouse, OpenTelemetry**, or similar, at production scale
* Think about observability as a product, not just infrastructure. You care about the developer experience of the people using your systems
* Communicate clearly across both technical and non-technical audiences, and write well
* Are comfortable navigating ambiguity, making high-stakes technical decisions, and moving quickly in a remote-first environment

## Bonus points if you:

* Have experience building customer-facing observability products (not just internal platforms)
* Have worked with **Elixir/Erlang** in production
* Have contributed to open source observability projects
* Have experience at a company that dogfoods its own observability tooling

## What We Offer

* **Fully Remote**
* **ESOP** Every team member receives ESOP (equity ownership) in the company.
* **Tech Allowance** Use this budget to set up your ideal work environment.
* **Health Benefits** Supabase covers 100% of health insurance for employees and 80% for dependents.
* **Annual Off-Sites** Once a year, the entire company gathers in a new city.
* **Flexible Work** We operate asynchronously and trust you to manage your own time.
* **Professional Development** Every team member receives an annual education allowance.

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