# Strategic Account Executive 4

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Account Executive
**Experience:** 8+ years
**Skills:** sales, Account Management, strategic sales, Salesforce, CRM, Financial Modeling, multi-product selling, Consultative Selling, Pipeline Management, Forecasting
**Posted:** 2026-07-29

> Strategic Account Executive responsible for managing and expanding key retail customer accounts with Twilio's communications platform. Drive consultative, multi-product sales cycles, build strategic partnerships with technical and business leaders, and deliver revenue, margin, and adoption goals.

## Job Description

## Responsibilities
- Manage and expand some of our most important Retail customer accounts, by focusing on the total account relationship across the Twilio platform.
- Develop, drive, and execute account strategy to consistently deliver strong revenue gross margin, and gross profit results.
- Help customers unlock value seamlessly across our portfolio by partnering closely with the Specialist Sales organization to leverage deep technical and domain expertise for complex deals.
- Serve on a cross-functional account team including Product Specialists, Value Engineering, and Customer Value specialists to drive solution adoption.
- Run a disciplined forecast, consistently achieve goals, and drive profitable revenue growth.
- Run highly consultative sales cycles to move past transactional vendor relationships and become a strategic partner.
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
- Stay current with industry changes and collaborate with your team and peers to learn and share best practices.

## Qualifications
**Required:**
- Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
- Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
- Accountable for the total account relationship, including pipeline generation, customer acquisition, and multi-product solution adoption.
- Comfortable working with business and highly technical leaders, while acting as a strategic partner to help them unlock value across the Twilio portfolio.
- Analytical account development strategy based on making multi-product selling the default sales motion.
- Demonstrated track record of managing business forecasts and financial models.
- Entrepreneurial mindset with appetite to define processes and build programs.
- Record of delivering portfolio revenue and gross profit results, especially for large-scale and enterprise customers.
- Excellent verbal and written communication skills.
- Bachelor’s Degree or equivalent years of experience.

**Desired:**
- Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications and data platforms.
- Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization.
- Software, SaaS, CPaas or PaaS selling experience.

## Compensation
This role is eligible to earn commissions. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

**Note:** Compensation ranges provided only for specific states (role not eligible in many states including CA, CO, etc.). Ranges vary by location:
- Colorado, Hawaii, Minnesota or Vermont: $132,192 - $165,240
- Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420
- New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600

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