# Employee Relations Lead

**Company:** [OpenLoop](https://hotfix.jobs/companies/openloop)
**Location:** Dallas, TX
**Role:** People Ops
**Experience:** 5+ years
**Skills:** Employee Relations, Workplace Investigations, Workers Compensation, Osha Compliance, Performance Management, Employment Law, Hr Compliance, Manager Coaching, Hr Training, Policy Development
**Posted:** 2026-06-29

> The Employee Relations & Safety Lead serves as the primary expert for employee relations, workplace investigations, manager coaching, workers’ compensation, and OSHA/safety programs across the company and subsidiaries. Requires 5+ years HR experience with deep expertise in ER, investigations, multi-state employment law, and safety compliance.

## Job Description

## Responsibilities

**Employee Relations**
- Serve as the primary point of contact for employee relations matters including performance management, policy interpretation, workplace conflicts, and accommodations.
- Lead thorough, timely, and impartial workplace investigations, document findings, and recommend appropriate solutions.
- Coach managers and people leaders on performance management, corrective action, and difficult employee conversations.
- Contribute to developing and delivering ER-focused training for managers on topics including investigations, disciplinary processes, and conflict resolution.
- Track ER trends and metrics to identify risks and recommend proactive solutions.
- Partner with Legal and People leadership to ensure compliance with employment laws and maintain HR policies and practices.
- Contribute to the development and revision of company policies in the employee handbook.

**Workplace Safety & Workers' Compensation**
- Manage the end-to-end workers' compensation process, including intake, claims administration, return-to-work planning, and carrier management.
- Own OSHA recordkeeping, reporting, and safety compliance across multiple states.
- Partner with department leaders to investigate workplace incidents and near-misses, identify root causes, and implement corrective actions.
- Develop and maintain safety policies and training programs.

Other duties as assigned.

## Requirements
- 5+ years of HR experience with deep expertise in employee relations and complex workplace investigations.
- Experience managing workers' compensation programs and OSHA compliance.
- Deep knowledge of federal and multi-state employment law and HR compliance.
- Proven ability to coach managers through complex employee situations with sound judgement and discretion.
- Strong investigative instincts — able to ask the right questions, synthesize information objectively, and reach well-reasoned conclusions.
- Demonstrated ability to design and deliver manager training on ER topics.
- Data-oriented: comfortable tracking case metrics and translating trends into actionable recommendations.
- Excellent judgment and discretion; handles sensitive matters with confidentiality and care.
- Clear, confident communicator — written and verbal — across all levels of the organization.
- Comfortable operating in ambiguity and managing multiple cases simultaneously in a fast-moving environment.

## Nice-to-Haves
- Healthcare, tech, or high-growth startup experience preferred.
- Experience supporting multi-site or multi-entity organizations preferred.
- PHR, SPHR, or related certification a plus.

## Benefits
- Medical, Dental, and Vision plans.
- Flexible Spending/Health Savings Accounts.
- Flexible PTO.
- 401(k) + Company Match.
- Life Insurance, Pet insurance, and more.

## Similar roles

- [Global Workplace Lead](https://hotfix.jobs/jobs/9a74a16e-cf1e-477b-b565-357de32e85ae) - Replit - Foster City, CA
- [Senior Manager, Global Benefits](https://hotfix.jobs/jobs/e021ddfc-f090-41ba-8e96-bda3e0e1be50) - Rippling - New York, NY - $175k – $235k/yr
- [HR Business Partner](https://hotfix.jobs/jobs/8e4bf854-24f5-4878-9270-8173d400ae82) - Doppel - San Francisco, CA - $150k – $175k/yr
- [Senior Compensation Manager](https://hotfix.jobs/jobs/8e850a49-c182-4252-b5e9-aca727d4eddf) - MongoDB - Atlanta, GA - $98k – $193k/yr
- [People Operations Lead](https://hotfix.jobs/jobs/12dfdf86-d80e-438a-85e9-fb3bf2baac75) - AfterQuery - San Francisco, CA - $150k – $200k/yr

**Apply:** https://hotfix.jobs/jobs/ba633d67-f81a-4036-a49e-c4355a340112
**Canonical:** https://hotfix.jobs/jobs/ba633d67-f81a-4036-a49e-c4355a340112