# Senior Manager, Financial Operations

**Company:** [Fora](https://hotfix.jobs/companies/fora)
**Location:** New York, NY
**Role:** Finance & Accounting
**Salary:** $140k – $195k/yr
**Experience:** 5+ years
**Skills:** Financial Operations, Process Improvement, Automation, KPI Tracking, Cross-Functional Collaboration, Team Leadership, Data Analysis, Dashboard Building, Stakeholder Management, AI Tools
**Posted:** 2026-06-10

> Oversee booking ingestion and commission payouts for a travel tech platform. Lead process improvements, automation, and a team while partnering cross-functionally with Product, Engineering, and Operations.

## Job Description

## Key Responsibilities
This role oversees two core functions: bookings ingestion and advisor payouts, across all of the following areas:

- **Operational process management**: Design, document, and continuously improve end-to-end workflows across booking ingestion and payouts, ensuring accuracy, efficiency, and scalability.
- **Automation & escalation**: Identify automation opportunities, implement solutions that reduce manual work, and build clear escalation paths for exceptions and issues.
- **Strategic collaboration**: Serve as the key liaison across Finance, Product, Engineering, Data, and Advisor Experience. Aligning FinOps with broader business objectives and driving cross-functional initiatives.
- **Team leadership**: Build, mentor, and manage a high-performing team across HQ and offshore. Including hiring, performance reviews, and day-to-day development.
- **Performance monitoring**: Own KPIs across bookings and payouts, track trends, and deliver regular reporting and actionable insights to senior leadership.

## Requirements
- 5–8 years across a combination of consulting, investment banking, or high-growth startup environments. Experience in hands-on operational role is strongly preferred.
- Operator mindset: Comfortable balancing strategic thinking with hands-on execution. This role combines team leadership with day-to-day ownership of operational work and process execution.
- Stakeholder management: Track record of working cross-functionally and translating operational needs into clear requirements.
- Analytical rigor: Data-driven approach to decision-making; comfortable building dashboards, tracking KPIs, and surfacing insights.
- Communication: Exceptional written and verbal skills across a wide range of audiences.
- Judgment: Sound decision-making in fast-moving environments.

## Strongly Preferred
- Background in a marketplace, fintech, or payments business.
- Experience at a startup or high-growth company where processes were built from scratch.
- Familiarity with financial operations tooling and comfort partnering with engineering teams.
- Actively experimenting with AI tools in day-to-day work, with genuine interest in how AI can transform operational functions.
- MBA or other advanced degree.

## Compensation & Benefits
- Indicative range of $140K–$195K + equity.
- Unlimited vacation.
- Health Insurance (including an option completely covered by Fora HQ).
- Dental & Vision Insurance.
- Wellhub Memberships.
- 401k plan with company match.
- Commuter Benefits.
- Supplemental Life Insurance.
- Stock Options.

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