# IT & Security Administrator

**Company:** [Lumafield](https://hotfix.jobs/companies/lumafield)
**Location:** San Francisco, CA
**Role:** IT Support
**Experience:** 3+ years
**Skills:** macOS, Windows, Linux, Google Workspace, MDM, identity and access management, SSO, MFA, Networking, sentinelone, vanta, SOC 2, ISO 27001, itar, AWS
**Posted:** 2026-08-04

> This hands-on administrator supports employee IT operations, endpoint and identity infrastructure, enterprise systems, server environments, and workplace technology. The role requires 3+ years of IT administration or support experience across macOS, Windows, and Linux, with security and compliance knowledge.

## Job Description

## Responsibilities
- Provide day-to-day IT support for employees across all Lumafield offices, troubleshooting hardware, software, networking, and workplace technology issues for technical and non-technical users.
- Manage the complete lifecycle of company devices, including procurement, provisioning, MDM enrollment, software deployment, inventory management, lifecycle replacement, and secure retirement.
- Administer core IT and business systems, including Google Workspace, Rippling, MDM platforms, and other SaaS applications.
- Manage user identities, access requests, permissions, and lifecycle processes.
- Maintain endpoint security, patch management, and security tooling, including SentinelOne and Vanta.
- Support compliance initiatives across SOC 2, ISO 27001, and ITAR by implementing technical controls, maintaining documentation, and collecting audit evidence.
- Manage the lifecycle of an enterprise server rack, including network management, switch configuration, and building and deploying physical servers.
- Configure, maintain, and troubleshoot AV and conference room technology, including Neat devices and presentation equipment.
- Improve IT systems and processes by automating manual work, improving reliability, and enhancing the employee experience.

## Requirements
- 3+ years of experience in IT systems administration, endpoint management, or IT support.
- Experience supporting macOS, Windows, and Linux environments.
- Experience administering enterprise SaaS platforms and endpoint management solutions.
- Working knowledge of identity and access management, including SSO, MFA, and user lifecycle management.
- Experience troubleshooting hardware, operating systems, networking, authentication, and SaaS applications.
- Strong organization, attention to detail, proactive problem-solving, and continuous-improvement mindset.
- Excellent communication and interpersonal skills for supporting technical and non-technical employees.

## Nice-to-Haves
- Experience with MDM platforms such as Kandji, Jamf, or similar tools.
- Familiarity with Rippling, Vanta, SentinelOne, or similar IT and security platforms.
- Experience with Docker, GitHub, OPNsense, UniFi, or Tailscale.
- Experience supporting Google Workspace, Slack, Zoom, Neat, and other workplace collaboration tools.
- Experience supporting SOC 2, ISO 27001, ITAR, or CMMC programs.
- Familiarity with AWS or other cloud infrastructure.
- A portfolio, blog, GitHub repository, or other work samples.

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