# Product & PLG Lead

**Company:** [AgentMail](https://hotfix.jobs/companies/agentmail)
**Location:** San Francisco, CA
**Role:** Product Management
**Skills:** Posthog, Amplitude, Mixpanel, Segment, Customer.Io, SQL, Hex, Metabase, A/B Testing, Product Analytics
**Posted:** 2026-06-16

> Owns the product-led growth loop for an AI agent infrastructure API. Analyzes usage data, runs experiments, segments users, and drives activation, retention, and expansion.

## Job Description

## What You'll Do
- Own product analytics across PostHog and related tools
- Build dashboards for signup quality, activation, retention, expansion, churn, and PLG-to-sales conversion
- Segment users by persona, use case, company type, behavior, API usage, and revenue potential
- Run A/B tests across onboarding, docs, lifecycle emails, pricing, packaging, and activation flows
- Identify which API features and use cases drive the strongest retention and expansion
- Interview customers and translate usage into clear personas and product insights
- Build lifecycle campaigns that help users get to value faster
- Partner with engineering to improve docs, examples, templates, SDK flows, and first-run experience
- Partner with revenue to identify high-intent accounts and expansion opportunities

## What We're Looking For
- Obsessive about funnels, product behavior, event tracking, and user intent
- Experience working on PLG, growth, product, analytics, or lifecycle at a technical product company
- Proficiency with tools like PostHog, Amplitude, Mixpanel, Segment, Customer.io, SQL, Hex, Metabase, or similar
- Ability to form a hypothesis, instrument it, ship an experiment, and interpret the result
- Care about developer experience and business outcomes
- Comfortable talking to users and inspecting raw product data
- Notice tiny product and messaging details that others miss
- Comfortable with ambiguity and can create structure from messy usage patterns

## Bonus Points
- Experience with developer tools, APIs, infra, AI products, or B2B PLG
- Experience turning self-serve users into sales-qualified accounts
- Experience with pricing/packaging experiments
- Experience building onboarding, docs, lifecycle, or activation systems
- Ability to write clear product copy and explain technical concepts simply

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**Apply:** https://hotfix.jobs/jobs/b97c8354-fef5-46f6-8b6a-b8e8cfc37315
**Canonical:** https://hotfix.jobs/jobs/b97c8354-fef5-46f6-8b6a-b8e8cfc37315