# Account Manager

**Company:** [Plaid](https://hotfix.jobs/companies/plaid)
**Location:** San Francisco, CA, New York, NY
**Role:** Account Management
**Salary:** $149k – $176k/yr
**Skills:** API Integrations, Financial Services, Relationship Management, sales negotiation, Revenue Growth, Customer Success, Cross-Functional Collaboration, c-suite engagement, Contract Negotiation, technical learning
**Posted:** 2026-06-04

> Manage and grow relationships with high-growth FinTech customers at Plaid. Own revenue targets through upsells, contract renewals, integrations, and cross-functional problem-solving while building C-Suite partnerships.

## Job Description

## Responsibilities
- Own and manage the overall relationship with your portfolio of customers in our fastest growing customer segment.
- Build strong relationships with the C-Suite and Product teams to retain and grow revenue.
- Own and exceed revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.
- Help customers integrate and launch on Plaid.
- Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.

## Requirements
- Demonstrated relationship management and sales experience.
- Customer empathy and deep desire to see customers succeed.
- Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.
- Some familiarity in financial services and technical products; a high degree of intellectual curiosity.
- Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
- Ability to work with all types of people and build long-lasting relationships.
- Strong Sales experience (negotiation/value-selling).
- Executive level communication skills - written and verbal.
- Relationship building (understand how to leverage internal/external executives, product, etc).
- Retention and Termination-save tactics.

## Nice-to-Haves
- Familiarity with financial services and technical products.

## Similar roles

- [Account Manager](https://hotfix.jobs/jobs/7768d38a-9376-40f3-b08c-d41421a28b7a) - Plaid - San Francisco, CA - $149k – $176k/yr
- [Account Manager](https://hotfix.jobs/jobs/ac790a49-931a-4733-ad8b-35a2e619d944) - Stedi - Remote - $150k – $190k/yr
- [Account Manager](https://hotfix.jobs/jobs/5d423435-e754-449e-b483-7b210e4888be) - Sfcompute - San Francisco, CA - $150k – $200k/yr
- [Partner Engagement Manager](https://hotfix.jobs/jobs/42f2f6ef-55cd-47d5-8ed4-045f25f4b8de) - Onebrief - Washington, DC - $150k – $180k/yr
- [Customer Growth Manager](https://hotfix.jobs/jobs/5a9dda17-33a7-45df-a7a7-655c69240d15) - LangChain - San Francisco, CA - $150k – $200k/yr

**Apply:** https://hotfix.jobs/jobs/b9594172-5fa8-416b-b0f6-9115f9f945a8
**Canonical:** https://hotfix.jobs/jobs/b9594172-5fa8-416b-b0f6-9115f9f945a8