# Technical Partner Operations Specialist

**Company:** [Ai2](https://hotfix.jobs/companies/ai2)
**Location:** Seattle, WA
**Role:** Business Operations
**Salary:** $90k – $134k/yr
**Experience:** 5+ years
**Skills:** Google Earth Engine, Qgis, Arcgis, Remote Sensing, Earth Observation, CRM, AI/ML, Technical Program Management, Partnerships, Customer Success
**Posted:** 2026-06-16

> Technical Partner Operations Specialist supporting partner use-case evaluations, enablement, communications, and product feedback for an Earth observation AI platform. Requires 5+ years experience and geospatial/remote sensing familiarity.

## Job Description

## Use Case Assessment & Enablement
- Evaluate proposed use cases against current platform capabilities.
- Prepare relevant examples and co-lead platform introductions.
- Explore new use cases in the platform and research remote-sensing approaches.

## Partner Communications & Coordination
- Review and respond to inbound partner inquiries — keeping communications timely, clear, and well-documented in our CRM tool.
- Surface what needs attention: new opportunities, time-sensitive requests, or open questions worth discussing as a team.
- General administrative and coordination support — meeting summaries, conference proposals, compliance questionnaires.

## Product Feedback & Issue Resolution
- Investigate issues reported by partners and communicate them clearly to the engineering team.
- Identify recurring patterns and share them with engineering and research on a regular cadence.
- Support product scoping where partner needs intersect with platform development.

## Requirements
- 5+ years in partnerships, customer success, account management, technical program management, or a related role.
- Working experience with geospatial toolsets or platforms (e.g., Google Earth Engine, QGIS, ArcGIS); familiarity with remote sensing, Earth observation, or environmental science.
- Strong written communicator across a range of formats and audiences.
- Comfort navigating technical products and concepts; curiosity and self-driven learning aptitude.
- Ability to operate independently with limited supervision.
- Demonstrates a strong ownership mindset, willing to roll up their sleeves and contribute wherever needed to help the team achieve its goals.
- Effective prioritization and organization skills; demonstrated ability to build repeatable processes and operational systems.
- Uses AI tools to move faster — and knows when to question their output.

## Preferred
- Experience in a mission-driven, resource-constrained environment — startup urgency combined with an understanding of how organizations like NGOs, government agencies, and research institutions operate.
- Conceptual familiarity with AI/ML (models, training data, fine-tuning).
- Comfort scanning technical literature to inform a conversation.

Note: Some domestic and international travel is likely.

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