# Head of Value Engineering

**Company:** [Celonis](https://hotfix.jobs/companies/celonis)
**Location:** Stockholm, Sweden, Copenhagen, Denmark
**Role:** Customer Success
**Experience:** 8+ years
**Skills:** Process Intelligence, Process Mining, Celonis, Dashboards, Apps, Action Flows, Project Management, Value Selling, Executive Stakeholder Management, Change Management, Strategic Transformation, Finance, Supply Chain, Customer Success, QBRs
**Posted:** 2026-07-26

> Leads the Nordic Value Engineering organization and owns customer value journeys spanning discovery, adoption, renewal, and expansion. The role combines executive stakeholder management, strategic transformation expertise, value selling, hands-on Process Intelligence guidance, and talent development.

## Job Description

## Responsibilities

### Identify and Frame Value for Prospects and Customers
- Own the end-to-end customer value journey, including landing, expansion, adoption, and renewal of accounts.
- Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers.
- Communicate value opportunities and strategic roadmaps to C-level executives in partnership with sales and Celonis executives.
- Serve as an executive sponsor across the customer portfolio and position Celonis as a strategic business transformation platform.

### Create and Scale Value Across the Portfolio
- Lead customers through the Celonis Value Journey and support deployment of new features, apps, and products.
- Advance strategic growth programs focused on value creation.
- Ensure customer success, architect improvement measures, and manage change across the customer base.
- Pioneer new methodologies within the Value Engineering organization.
- Direct Value Engineering, Services, and Ecosystem resources through the Customer Value Journey.
- Build strategic customer relationships as an executive sponsor.
- Host QBRs and EBRs to communicate results and realized value to senior and C-level management.

### Grow and Lead Talent
- Recruit high-caliber Value Engineers.
- Develop talent through hands-on engagement, continuous feedback, and mentorship.
- Lead by example and demonstrate Celonis leadership principles.
- Allocate resources effectively to deliver sales, renewal, value, and adoption targets.
- Communicate successes and risks proactively within the organization.

## Requirements
- Business domain expertise, such as Finance or Supply Chain, and experience with strategic transformation initiatives.
- Ability to build compelling customer value roadmaps.
- Deep understanding of industry trends and strategic challenges facing C-suite stakeholders.
- Ability to build an integrated Celonis Process Intelligence roadmap.
- Experience guiding customer IT teams through a Process Intelligence journey.
- Hands-on ability to build dashboards, Apps, and Action Flows.
- Project management experience, including scope, expectations, and timelines.
- Experience preparing and communicating results to internal and external stakeholders.
- Experience with value selling, including discovery, qualification, value assessment, and proof-of-value engagements.
- Proven track record identifying and prioritizing use cases, implementing improvement measures, establishing operating models, and training users to realize value and renew or expand subscriptions.
- Sales and commercial acumen, including customer discovery, engagement qualification, resource allocation, and value-selling leadership.
- Proven leadership ability, with a hands-on approach and experience leading by example.

## Compensation and Benefits
- Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
- Inclusive parental leave: 24 weeks for primary carers and 12 weeks for supporting carers.
- Flexible hybrid work model, with remote flexibility and office collaboration.
- Unlimited PTO in applicable regions and generous PTO globally.
- Learning and mentorship programs, including a 70-20-10 learning framework and dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
- Paid time off for volunteering through annual Impact Days.
- Inclusion and belonging programs, including Inclusion Days.
- Mission-led culture focused on customer value, teamwork, ownership, and sustainability.

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