# Customer Success Enablement Manager - EMEA

**Company:** [Okta](https://hotfix.jobs/companies/okta)
**Location:** Dublin, Ireland
**Role:** Sales Enablement
**Salary:** €56k – €77k/yr
**Experience:** 5+ years
**Skills:** Customer Success, Enablement Strategy, Product Knowledge, Presentation Skills, Executive Presence, Performance Management, Data Analysis, Program Management, Facilitation, Localization, Learning And Development, Stakeholder Management, Communication, Problem Solving, Prioritization
**Posted:** 2026-08-20

> The Associate EMEA Enablement Manager will build and deliver a CSM-focused enablement motion for Okta’s EMEA organization, shaping global programs for regional needs. The role requires 5+ years of software enablement experience, strong customer success knowledge, executive presentation skills, and cross-functional collaboration.

## Job Description

## Responsibilities
- Identify and communicate the technical and role-readiness needs of the EMEA Customer Success Manager (CSM) organization.
- Design and execute innovative enablement programs for EMEA CSM leadership and teams.
- Equip CSM teams with product knowledge, skills, and processes to engage customers and drive retention and growth.
- Use data and performance management to measure program impact and guide future initiatives.
- Partner with enablement, product, learning and development, and content teams to design and deliver programs.
- Lead discovery sessions with business leaders to define and refine requirements.
- Gather input and content from CSM teams to curate enablement programs.
- Coordinate localization and delivery of global training, communications, and tooling for EMEA audiences.

## Requirements
- 5+ years of enablement experience in the software industry, ideally supporting customer success or post-sales teams.
- Deep understanding of customer success and enablement strategies.
- Ability to understand, work with, and present to technical audiences.
- Strong presentation skills and executive presence.
- Understanding of cultural and business nuances across EMEA, particularly European markets.
- Excellent verbal and written communication skills.
- Ability to deliver results in a fast-moving, highly matrixed environment.
- Ability to collaborate in an international, virtual team and coordinate resources across partner requirements.
- Initiative, empathy, strong interpersonal skills, and product acumen.

## Nice-to-haves
- Industry and product knowledge.
- Strong problem-solving, prioritization, facilitation, multitasking, analytical, and collaboration skills.
- Ability to work independently and thrive in a fast-paced, dynamic, global environment.
- Willingness to travel occasionally across the EMEA region.

## Compensation and Benefits
- Annual base salary in Ireland: €56,000–€77,000 EUR.
- Equity, where applicable, bonus, comprehensive healthcare coverage, financial benefits, paid time off, and parental leave.

## Similar jobs

- [Revenue Enablement Manager, Account Management](https://hotfix.jobs/jobs/e04b967a-c15d-4b4a-9bf7-bdf8adcd665b) - Vanta - Remote - $133k – $156k/yr
- [Senior Revenue Enablement Manager, Upmarket](https://hotfix.jobs/jobs/7cc34615-af04-4c89-a6ee-b7485f6e62ff) - Vanta - Remote - $196k – $230k/yr
- [Sales Manager, SMB](https://hotfix.jobs/jobs/61d5bad8-d8ad-4959-a372-8a2929134aad) - Stripe - Dublin, Ireland
- [Global Director of Revenue Enablement](https://hotfix.jobs/jobs/c8c5390f-44e9-4434-9b76-b015159f7b5a) - n8n - Remote
- [Regional Director, Strategic Sales, High-Tech](https://hotfix.jobs/jobs/9c12c662-1282-415f-9667-6488e676f245) - Cursor - Remote

**Apply:** https://hotfix.jobs/jobs/b7382629-4bdb-49dc-a8f6-c5b4ec9bdf68
**Canonical:** https://hotfix.jobs/jobs/b7382629-4bdb-49dc-a8f6-c5b4ec9bdf68