# Mission Deployment Lead, Intelligence Community

**Company:** [Twenty](https://hotfix.jobs/companies/twenty)
**Location:** Virginia
**Role:** Customer Success
**Experience:** 5+ years
**Skills:** Cyber Operations, Targeting, Mission Planning, Graph-Based Tools, Link-Analysis Platforms, Analytic Platforms, BI Tools, Mission Systems, Workflow Software, Ai-Native Software
**Posted:** 2026-05-14

> Leads deployment and adoption of AI-native cyber software for Intelligence Community users, mapping mission workflows, training operators, and translating field feedback into product improvements. Requires 5+ years IC cyber operations experience and active TS/SCI with Full Scope Polygraph.

## Job Description

## What You’ll Own
- Own mission adoption for IC users of Twenty’s products, moving teams from demo and pilot usage into recurring operational workflows.
- Map real mission workflows across planning, targeting, execution support, assessment, collaboration, and reporting to Twenty capabilities.
- Lead onboarding, hands-on training, working sessions, and enablement across the distinct workflows of operators and targeters based on your understanding of their unique needs and requirements.
- Build and adapt playbooks, quick-start guides, and repeatable workflow patterns based on what works in real mission environments.
- Maintain the field operating picture for each deployment: users, stakeholders, workflows, blockers, adoption signals, product requests, risks, next actions, and value stories.
- Turn user feedback into clear product requirements, bug reports, workflow improvements, and engineering context.
- Partner with product and engineering to test workflows, triage issues, validate fixes, and keep roadmap decisions grounded in mission reality.
- Support demos, pilots, and expansion into adjacent teams where Twenty is already creating mission value. This is a mission adoption role, not a quota-carrying sales role.

## Preferred Qualifications
- 5+ years prior experience as a cyber operator, targeter, mission planner, or intelligence professional supporting real-world operational workflows in the Intelligence Community.
- Direct experience with complex cyber operations, while supporting operators, targeters, mission leads, technical directors, and program stakeholders.
- Working understanding of cyber mission workflows and how they intersect with intelligence production, planning, tasking, execution support, and assessment.
- Ability to learn complex software quickly and explain it clearly to technical and non-technical users.
- Experience with graph-based tools, link-analysis platforms, analytic platforms, BI tools, mission systems, or workflow software.
- Strong written communication. You can turn ambiguous field input into concise requirements, action items, status updates, and executive-ready summaries.
- Bias toward ownership in ambiguous environments.

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