# Salesforce Administrator

**Company:** [Storable](https://hotfix.jobs/companies/storable)
**Location:** Remote
**Role:** IT Support
**Experience:** 2+ years
**Skills:** Salesforce, Salesforce Flows, Validation Rules, Salesforce Objects, Permission Sets, Salesforce Security, Reports And Dashboards, Data Cleansing, Sandbox Management, User Acceptance Testing, HubSpot, Workato, Apex, Lightning Web Components, CPQ
**Posted:** 2026-07-08

> Administers and optimizes Salesforce and related GTM systems, including configuration, automation, data quality, access management, testing, documentation, and user support. Requires 2–4+ years of Salesforce administration experience and Salesforce Administrator Certification.

## Job Description

## Responsibilities

### Salesforce Configuration & Administration
- Configure Salesforce objects, fields, page layouts, record types, validation rules, and permission sets.
- Build and optimize Salesforce Flows using best-practice patterns, including bulkification, limits awareness, and error handling.
- Maintain security models, user access, profiles, permission sets, and role hierarchies.
- Support the creation and refinement of reports, dashboards, and list views.
- Assist with CPQ, case management, lead routing, and other GTM workflows.

### Platform Maintenance & Data Quality
- Monitor system health and troubleshoot user issues, data errors, and automation failures.
- Perform data updates, uploads, deduplication, cleansing, and quality monitoring.
- Maintain sandbox environments, including refresh cycles, testing coordination, and metadata cleanliness.
- Collaborate on system audits, optimization efforts, and routine administrative maintenance.

### Solution Delivery & Collaboration
- Partner with Business Systems Analysts to understand requirements, user stories, and use cases.
- Translate requirements into well-structured technical solutions aligned with platform best practices.
- Collaborate with Salesforce Developers when custom code or advanced components are required.
- Participate in design discussions, estimate effort, and identify edge cases and downstream impacts.

### Testing, Deployment & Documentation
- Create and execute test cases for admin-built changes and assist with UAT coordination.
- Support release management, including change documentation, version tracking, deployment validation, and end-user support.
- Maintain administrator-level documentation for configurations, workflows, data models, and processes.
- Ensure traceability between business requirements and delivered solutions.

### Training, Support & User Enablement
- Provide day-to-day support for Salesforce users across Sales, Marketing, Support, and other departments.
- Deliver short trainings, demos, and walkthroughs to help users adopt new features and workflows.
- Develop user-facing guides, FAQs, and quick-reference materials.
- Identify recurring user issues and recommend automation or process changes to reduce friction.

### Continuous Improvement & Governance
- Contribute to governance standards for documentation, request intake, data structures, and development patterns.
- Identify opportunities to streamline processes, reduce manual work, and optimize user experience.
- Participate in Continuous Improvement and Strategic Project huddles as needed.
- Stay current on Salesforce releases, features, and platform best practices.

## Requirements
- 2–4+ years of experience as a Salesforce Administrator.
- Strong working knowledge of Salesforce configuration tools, including Flows, validation rules, objects, fields, record types, and security models.
- Experience gathering requirements and translating them into system changes.
- Strong problem-solving abilities and comfort troubleshooting automations and data.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- Familiarity with GTM processes across Sales, Marketing, and Support and how they operate within Salesforce.
- Strong organizational skills and commitment to documentation and process discipline.
- Salesforce Administrator Certification required.

## Nice to Have
- Advanced Administrator, Platform App Builder, or higher certification.
- Experience with HubSpot, Workato, or similar GTM and automation platforms.
- Exposure to Apex triggers, Lightning Web Components concepts, or integration workflows.
- Experience supporting SaaS, revenue operations, or business operations environments.
- Familiarity with CPQ, subscription billing, or contract management workflows.

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