# Technical Program Builder

**Company:** [Hinge Health](https://hotfix.jobs/companies/hinge-health)
**Location:** San Francisco, CA
**Role:** Technical Program Management
**Salary:** $184k – $276k/yr
**Experience:** 5+ years
**Skills:** Jira, Linear, Notion, Confluence, Slack, Gsuite, AI Agents, LLM APIs, Okrs, Agile, PMP, Csm
**Posted:** 2026-04-03

> Builds AI-powered automation systems, tooling, and processes for R&D operations at Hinge Health. Leads planning cycles, OKRs, and integrations to streamline cross-team coordination. Requires 5+ years TPM experience, AI/automation skills, and project tools expertise.

## Job Description

## What You'll Accomplish

**In your first 3 months:**
- Audit & Identify: Assess R&D operational processes and identify high-impact opportunities for AI-driven automation and tooling improvements. Create a clean system of processes across R&D.
- Build Relationships: Establish trust with R&D leadership and pod leads, understanding their pain points and operational bottlenecks.
- Quick Wins: Deploy initial automated agents or scripts to streamline the most repetitive R&D workflows.

**In your first 6 months:**
- Launch AI-Driven Infrastructure: Architect and deploy the R&D knowledge base and Internal Developer Portal optimized for both human and AI retrieval.
- Standardize Operations: Design and roll out standardized operational processes across R&D, championing \"AI-native ways of working.\"
- Drive Planning Excellence: Lead one full quarterly OKR cycle, establishing a \"single source of truth\" for the R&D roadmap.

**In your first year:**
- Scale Systems: Build low-code integrations (Jira/Linear, Slack, GSuite) that automate metrics collection and surface project health/velocity in real-time.
- Transform Execution: Own the end-to-end R&D planning cycle, reducing planning overhead by 30% through automation while improving forecast accuracy.
- Establish Innovation Culture: Identify and implement AI/ML opportunities that become operational standards, acting as a force multiplier for R&D leadership.

## Who You Are

**Basic Requirements:**
- 5+ years of experience in technical program management, product operations, or a related engineering role
- Demonstrated experience building custom AI agents or utilizing LLM APIs to drive productivity and automation
- Proven track record of managing comprehensive planning cycles and OKR processes for technical teams
- Experience with modern project management ecosystems (e.g., **Jira**, **Linear**) and documentation platforms (e.g., **Notion**, **Confluence**)
- Exceptional verbal and written communication skills, with the ability to articulate complex process changes to diverse audiences
- Bachelor's degree in a technical field or equivalent practical experience

**Preferred Requirements:**
- Strong understanding of Developer Experience (DX) metrics and how to influence them
- Background in software engineering or data analysis
- Certification in Agile or Project Management (**PMP**, **CSM**)
- Experience working in a high-growth technology environment
- Experience working in Health Tech and familiarity with healthcare regulations

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