# Senior Education Sales Manager

**Company:** [Snowflake](https://hotfix.jobs/companies/snowflake)
**Location:** Unspecified
**Role:** Customer Success
**Experience:** 7+ years
**Skills:** Customer Success, Channel Enablement, Sales Enablement, Enterprise Software, Cloud Technology, Account Planning, Customer Adoption, Consumption-Based Revenue, Training Design, Program Management, Stakeholder Management, Data Platforms
**Posted:** 2026-08-13

> Own customer education and activation for strategic enterprise accounts across Japan and Korea, connecting training to adoption, consumption, retention, and expansion. The role requires 7+ years in enterprise software or cloud technology, business-level Japanese, strong commercial judgment, and independent cross-functional execution.

## Job Description

## Responsibilities
- Build and maintain education relationships with strategic accounts across Japan and Korea.
- Develop account-level learning plans with account teams and ensure customers derive measurable value from training investments.
- Engage early in deal cycles to scope education packages that accelerate customer confidence and deal progression.
- Partner with curriculum and delivery teams to adapt training content, delivery style, and instructional framing for enterprise audiences in Japan and Korea.
- Synthesize customer feedback, knowledge gaps, customization requests, and support themes for curriculum owners.
- Gather partner and field feedback and produce quarterly reports to inform enablement strategies and content roadmaps.
- Identify education-related indicators of upsell and expansion opportunities.
- Integrate education into core account strategies with Japan and Korea field teams.
- Manage regional delivery cadences, scheduling visibility, and strategic program pilots.
- Serve as the primary Customer Activation presence in Japan and the lead for Korea.

## Requirements
- 7+ years of experience in customer success, channel enablement, sales, revenue enablement, or a related customer-facing role in enterprise software or cloud technology.
- Business-level Japanese fluency, spoken and written.
- Experience working directly with enterprise accounts in Japan and navigating complex stakeholder environments.
- Strong commercial judgment connecting education investment to consumption, retention, or expansion outcomes.
- Experience operating independently across a large or geographically dispersed territory.
- Excellent English communication skills and the ability to bridge local customer needs with a globally distributed enablement team.

## Nice-to-haves
- Korean language proficiency.
- Experience at a data platform, analytics, or cloud infrastructure company.
- Familiarity with Snowflake's product ecosystem.
- Experience spanning pre-sales and post-sales motions.
- Experience designing or influencing enterprise training and enablement content.
- An existing network within the Japan or Korea enterprise data and cloud ecosystem.
- Familiarity with consumption-based revenue models and customer adoption behaviors.

## Similar jobs

- [Senior Customer Success Manager](https://hotfix.jobs/jobs/ed5b1dbf-5074-4b95-9166-3d61a3720835) - Stripe - New York, NY
- [Senior GTM Success Manager](https://hotfix.jobs/jobs/426a3904-e030-48a2-8313-fe5e56c72134) - ZoomInfo - Bethesda, MD - $128k – $140k/yr
- [Senior Customer Success Manager](https://hotfix.jobs/jobs/957d8275-ce34-4c32-8e83-8d6e26785d73) - Fyxer - London, United Kingdom - £70k – £90k/yr
- [Customer Success Manager, Beneficial Deployments - Life Sciences](https://hotfix.jobs/jobs/29a92204-1f58-40c0-a9b9-4b79adc64607) - Anthropic - San Francisco, CA - $200k – $265k/yr
- [Senior Manager, Strategic Accounts Customer Success Managers](https://hotfix.jobs/jobs/e2dd87d9-c6c1-440b-b310-7e0cd31e26f7) - Motive - Remote

**Apply:** https://hotfix.jobs/jobs/b5a31c14-fd24-4500-a358-6049e26619eb
**Canonical:** https://hotfix.jobs/jobs/b5a31c14-fd24-4500-a358-6049e26619eb