# Director, Communications

**Company:** [Betterment](https://hotfix.jobs/companies/betterment)
**Location:** New York, NY
**Role:** Communications
**Salary:** $160k – $180k/yr
**Experience:** 10+ years
**Skills:** Media Relations, Pr Agencies, Press Releases, Crisis Management, Executive Communication, Financial Services, Fintech, Thought Leadership, Internal Communications, Regulatory Compliance
**Posted:** 2026-05-14

> Leads external communications strategy for a fintech firm, managing PR agencies, media relations, product launches, and executive visibility while ensuring regulatory compliance. Requires 10+ years in comms/PR with leadership experience in financial services.

## Job Description

## A Day in the Life

- Own the overarching communications strategy across all three lines of business, ensuring messaging is cohesive, differentiated, and aligned with company OKRs.
- Serve as a trusted strategic advisor to the leadership team on brand reputation, public positioning, and narrative development.
- Manage relationships with external PR agencies; collaborate to shape press strategy, identify and prioritize opportunities, and brief them on launches, company news and proactive storylines.
- Lead media relations, expanding relationships with top-tier reporters, driving PR campaigns and product launches, and identifying earned media opportunities.
- Craft and quality-control press releases, talking points, bylines, and media responses; ensure tone, accuracy, and regulatory compliance.
- Partner cross-functionally with Marketing, Legal, Compliance, and Product on product launches, brand campaigns and social media amplification.
- Drive executive visibility programs including speaking engagements, conference strategy, and award submissions.
- Support internal communications efforts in partnership with our People team.
- Help oversee compliance review for all public-facing communications content.

## What We're Looking For

- 10+ years of experience in communications or public relations either in-house or at an agency, with at least 3 years in a leadership role.
- Deep understanding of the financial services or fintech media landscape, with established journalist relationships.
- Proven track record developing integrated communications strategies spanning media relations, internal comms, crisis management, executive positioning and thought leadership.
- Exceptional written and verbal communication skills; an ability to find the perfect phrase to inspire an audience or position a product.
- Experience managing external agency relationships and balancing in-house vs. outsourced resources.
- Track record supporting C-suite executive communications, spokesperson programs, and media training.
- Experience in a regulated industry (financial services, fintech, or similar) strongly preferred.
- A collaborative leader with outstanding judgment and high EQ.

**Compensation:**
New York City: $160,000 - $180,000 base salary. Eligible for variable compensation in the form of a company incentive bonus.

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