# Construction Client Manager, Atlanta/Southeast

**Company:** [Doxel](https://hotfix.jobs/companies/doxel)
**Location:** Remote
**Role:** Customer Success
**Salary:** $90k – $120k/yr
**Experience:** 5+ years
**Skills:** Construction Management, Project Engineering, Project Management, Scheduling, Superintendent Experience, Project Controls, General Contractor Processes, Business Reviews, Customer Feedback Analysis, Technology Adoption
**Posted:** 2026-02-24

> Drives adoption and value of construction tech platform for strategic general contractor clients through trusted advising, executive reviews, site visits, and feedback gathering. Requires 5+ years commercial construction experience and up to 50% travel.

## Job Description

## Responsibilities
- Work as a trusted advisor to Doxel’s strategic customers driving impact and success
- Act as a subject matter expert on Doxel’s products and help drive the construction industry forward
- Share best practices and guide customers through technology adoption to improve efficiency
- Lead Monthly and Quarterly Business Reviews with executive stakeholders
- Document feature requests, validate minor bugs, and escalate technical requests to engineering leads
- Gather feedback from customers and identify trends, pain points, and areas of friction
- Build out best practices/FAQs to effectively help customers
- Escalate and triage high-priority customer situations
- Foster universal adoption of the Doxel platform

## Requirements
- 5+ years in the commercial construction industry as a project engineer, project manager, scheduler, superintendent, and/or project controls
- Knowledge of processes and procedures followed by General Contractors
- Comfortable with modern technology for managing and communicating with customers
- Proactive and self-motivated
- High aptitude and willingness to continually learn new technologies
- Adaptable to various work settings and strong personal initiative
- Experience operating in ambiguity, wearing many different hats
- Weekly travel, up to 50% to jobsites

## Benefits
- Competitive Base Salary + Equity Package
- Remote first culture
- Comprehensive Health Insurance (Medical, Dental, Vision)
- Home office setup stipend
- Monthly allowance for cell phone and internet
- Flexible PTO, generous company holiday policy, and unlimited sick days

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