# Senior Strategic Accounts Manager

**Company:** [Garner Health](https://hotfix.jobs/companies/garner-health)
**Location:** Remote
**Role:** Account Management
**Salary:** $140k – $165k/yr
**Experience:** 4+ years
**Skills:** health plan design, benefits strategy, Account Management, client retention, Upselling, broker relationships, net revenue retention, ROI Analysis, employee benefits, self-funded plans
**Posted:** 2026-07-28

> Senior Strategic Accounts Manager responsible for retaining and growing small group (25-250 employees) employer clients in healthcare benefits. Serves as trusted advisor on plan design, cost trends, and performance while driving NRR and KPIs. Requires 4+ years in benefits consulting, account management or sales with proven retention/upsell results.

## Job Description

## Responsibilities
- Own the process to retain and upsell Garner’s small group employer clients (25 - 250 lives)
- Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results.
- Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance.
- Establish and manage key strategic broker and client relationships.
- Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks.
- Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI.
- Drive improved Net Revenue Retention and other KPIs for your book of business.

## Requirements
- Deep fully insured and small group self-funded health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance.
- 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space.
- A deep commercial focus with proven results of achieving retention and upsell targets year over year.
- A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment.
- Excellent communication, presentation, and articulation skills.
- Demonstrated ability to solve problems in ambiguous strategic situations.
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

## Compensation and Benefits
The target salary range for this position (inclusive of Base + Commission) is $140,000 - $165,000. In addition to base compensation, this role is bonus-eligible and eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

## Similar roles

- [Manager, Renewals](https://hotfix.jobs/jobs/1fb405cf-0f00-404f-830c-fde5f055f7c9) - Wasabi - Remote - $140k – $170k/yr
- [Senior Sales Manager](https://hotfix.jobs/jobs/196480cc-8d48-4c2e-bc6e-3c2eda793555) - Flexport - San Francisco, CA - $140k – $175k/yr
- [Senior Account Manager - West Coast](https://hotfix.jobs/jobs/1837ecbb-3df3-4201-9824-2d1ebcebb691) - DataVisor - Remote - $140k – $160k/yr
- [Senior Client Partner, Large Customer Sales, Pharma](https://hotfix.jobs/jobs/477fda51-6cdc-4114-af95-9320cd58f3d0) - Reddit - San Francisco, CA - $142k – $199k/yr
- [Sales Manager](https://hotfix.jobs/jobs/76f7f14a-5873-4e19-bf59-345156041bde) - Luma AI - New York, NY - $138k – $175k/yr

**Apply:** https://hotfix.jobs/jobs/b4dfd1a7-7802-4e3d-a6fb-5141ea985f59
**Canonical:** https://hotfix.jobs/jobs/b4dfd1a7-7802-4e3d-a6fb-5141ea985f59