# Staff Product Designer, Provider Onboarding

**Company:** [Headway](https://hotfix.jobs/companies/headway)
**Location:** Remote
**Role:** Product Design
**Salary:** $212k – $265k/yr
**Experience:** 8+ years
**Skills:** Figma, Claude.Ai, Cursor, Magicpatterns, Ai Prototyping, Interaction Design, Visual Design, Conversational Ui, Design Systems, User Research
**Posted:** 2026-04-06

> Leads redesign of AI-agent-powered provider onboarding experience to boost conversion from interest to first appointment, partnering with PM and Eng. Requires 8+ years product design with AI tools, funnel optimization, and strong craft in interaction/visual design.

## Job Description

## Responsibilities
- Own the end-to-end provider onboarding experience from lead form submission through credentialing to first appointment.
- Design AI-agent-powered intake flows that replace manual, multi-page credentialing forms with intelligent interactions.
- Scale self-serve onboarding vision beyond v2, enabling providers to go from interest to credentialed with minimal human intervention.
- Use tools like Claude.ai to clarify problem space, understand data, and test assumptions.
- Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs.
- Conduct research and talk directly to providers to validate solutions.
- Contribute to the design system and culture, share AI practice, prompts, and patterns.

## Requirements
- 8+ years of product design experience, with significant time on onboarding, activation, or conversion-focused product work.
- Shipped measurable conversion improvements; think in funnels, diagnose drop-off.
- Systems thinker who understands full pipeline (CAQH, NPI, payer credentialing, provider activation).
- Experience designing agentic or AI-powered workflows (conversational flows, intelligent automation).
- Strong visual and interaction design craft; produce polished work at speed.
- Comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns).

## Compensation & Benefits
**Base pay range:** $212,000 - $265,000 (depending on qualifications, experience, location).
- Equity compensation
- Medical, Dental, Vision
- HSA/FSA, 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave
- Carrot Fertility reimbursement
- 13 paid holidays + Holiday Break
- Flexible PTO
- EAP, training/professional development

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