# Senior Manager, IT

**Company:** [Checkr](https://hotfix.jobs/companies/checkr)
**Location:** San Francisco, CA
**Role:** IT Support
**Salary:** $179k – $211k/yr
**Experience:** 7+ years
**Skills:** Google Workspace, Slack, Zoom, atlassian, meraki, verkada, Okta, IAM, AI, Automation, Cybersecurity, endpoint management
**Posted:** 2026-07-30

> Senior Manager of IT who owns and modernizes internal IT infrastructure, tools, and operations end-to-end. Leads the IT Operations team, drives AI/automation adoption, partners with Security/Workplace, and ensures secure, scalable systems as the company grows.

## Job Description

## What you'll do

- Own and evolve Checkr's internal IT tech stack end-to-end, including Google Workspace, Slack, Zoom, the Atlassian ecosystem, Meraki, and Verkada
- Build and lead a high-performing IT Operations team, driving hiring, goal-setting, and career development for direct reports
- Champion the use of AI and automation (including Anthropic Claude) to streamline IT workflows, reduce manual toil, and unlock productivity across the org
- Partner with Information Security to ensure IAM, device management, and infrastructure decisions meet Checkr's compliance and risk standards
- Partner with the Workplace and Events teams to deliver seamless technical support for offices, conference rooms, and company-wide events
- Define and report on IT operational health through SLAs, uptime metrics, and employee satisfaction data
- Manage vendor relationships across the IT tool stack, ensuring cost-effective, high-quality service for internal customers

## What you bring

- 7+ years of experience in a people manager role, ideally leading IT or systems engineering teams
- 4+ years administering enterprise SaaS platforms such as Google Workspace, Slack, Atlassian, Okta, or similar
- Demonstrated success driving AI and automation initiatives that measurably improved productivity or reduced operational overhead
- Strong understanding of cybersecurity fundamentals, including IAM, endpoint management, and vendor security assessments
- Track record of building and scaling IT teams through a period of organizational growth
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

## What We Offer

- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend

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**Apply:** https://hotfix.jobs/jobs/b3d7885e-8dcc-4703-b5db-58ed4ef1504e
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