# Senior Manager, Recruiting Operations

**Company:** [Okta](https://hotfix.jobs/companies/okta)
**Location:** Chicago, IL, San Francisco, CA, Bellevue, WA
**Role:** Recruiting
**Salary:** $160k – $246k/yr
**Experience:** 8+ years
**Skills:** recruiting operations, talent operations, Recruiting Metrics, Analytics, Performance Management, enablement programs, Stakeholder Management, Program Management, Change Management, data-driven decision making
**Posted:** 2026-07-22

> Lead the global recruiting operations function at Okta, designing scalable processes, enablement programs, data-driven insights, and performance frameworks to improve hiring efficiency and quality. Build and develop a high-performing team while partnering cross-functionally with TA, People, Finance, and business leaders. Requires 8+ years in recruiting operations with proven process improvement and stakeholder management experience.

## Job Description

## Recruiting Operations & Process Excellence
- Design and continuously improve scalable, global recruiting processes that enable high-quality hiring at speed
- Design and implement a recruiting coordination process that's scalable and efficient
- Identify friction points across the hiring lifecycle and drive process improvements that increase efficiency and consistency
- Establish clear operating rhythms, SLAs, and performance standards across recruiting teams
- Lead change management efforts to roll out new processes and ensure adoption across regions and functions

## Enablement & Hiring Excellence
- Build and deliver onboarding and enablement programs for recruiters and hiring managers to improve hiring effectiveness
- Develop frameworks for structured interviewing, evaluation quality, and consistent decision-making
- Create playbooks, training, and best practices that elevate hiring manager capability and interviewer performance
- Partner with TA leadership to reinforce high standards for candidate experience and hiring outcomes

## Data, Insights & Performance
- Define and track key recruiting metrics (e.g., time-to-fill, pipeline health, conversion rates, interviewer effectiveness)
- Translate data into actionable insights that improve team performance and inform decision-making
- Partner with Finance and TA leadership on hiring forecasts, capacity planning, and performance analysis
- Build reporting frameworks that bring visibility and accountability to hiring outcomes

## Cross-Functional Partnership
- Partner closely with Talent Acquisition, People, Finance, and business leaders to align on hiring priorities and execution
- Collaborate with systems and IT partners to ensure tools effectively support recruiting workflows (without owning the systems directly)
- Act as a connective layer between strategy and execution, ensuring hiring goals translate into operational outcomes

## Leadership & Organizational Impact
- Build, lead, and develop a high-performing Recruiting Operations team
- Drive consistency and operational excellence across global recruiting teams
- Serve as a strategic partner to TA leadership on performance, process improvements, and scaling the function
- Create a culture of continuous improvement, accountability, and data-driven decision-making

## Requirements
- 8+ years of experience in Recruiting Operations, Talent Operations, or related roles
- Proven track record of improving recruiting processes and driving operational excellence at scale
- Strong experience with recruiting metrics, analytics, and performance management
- Experience building enablement programs and improving hiring manager and interviewer effectiveness
- Excellent stakeholder management and cross-functional collaboration skills
- Strong program management and change management capabilities
- A practical, data-driven mindset with a focus on execution and outcomes

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