# RCM Collections Lead Specialist

**Company:** [Virta Health](https://hotfix.jobs/companies/virta-health)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $65k – $84k/yr
**Experience:** 4+ years
**Skills:** Revenue Cycle Management, Accounts Receivable, Collections, Denial Resolution, Advanced Excel, Vlookup, Pivot Tables, Cpt, Hcpcs, Icd-10, Ehr, Clearinghouse Platforms, Payer Portals, Salesforce
**Posted:** 2026-08-17

> Leads a team handling healthcare accounts receivable follow-up and denial resolution while managing a Tier 3 portfolio directly. The role requires 4+ years of RCM collections experience, team mentorship, advanced Excel, payer and coding expertise, and proficiency with healthcare systems.

## Job Description

## Responsibilities
- Lead and develop a team of Collections Specialists, setting daily priorities and holding the team accountable for follow-up cadences and high documentation standards.
- Directly manage a portion of the Tier 3 accounts receivable portfolio, including payer follow-up, denial resolution, and escalation calls.
- Serve as the first point of contact for complex denials, payer disputes, and accounts requiring advanced review or documentation.
- Track team-level AR aging and denial trends, report performance against KPIs, and flag systemic issues with data-supported recommendations.
- Ensure consistent use of productivity scorecards, standardized follow-up templates, and auditable documentation practices.

## First 90 Days
- **30 days:** Become oriented in RCM platforms and understand the Tier 3 portfolio structure, payer mix, and current aging. Meet the team, understand workflows, and identify coaching opportunities.
- **60 days:** Establish productivity expectations and accountability systems for follow-up cadence and documentation. Serve as the escalation point for complex accounts and provide a weekly performance summary.
- **90 days:** Identify high-risk patterns in the AR aging queue and develop a targeted action plan. Lead a team-level improvement initiative, such as a payer-specific workflow refresh or training session on recurring denial types.

## Requirements
- 4+ years of experience in healthcare revenue cycle management, specializing in collections and accounts receivable follow-up.
- Experience leading, mentoring, or training billing specialists or contractors in an RCM environment.
- Advanced Excel skills, including VLOOKUPs, pivot tables, and data cleaning.
- Expert-level understanding of CPT, HCPCS, and ICD-10 coding; commercial and government payer timely-filing policies; and claim adjudication.
- Proficiency navigating EHRs, clearinghouse platforms, payer portals, and CRM platforms such as Salesforce.
- Ability to remain organized while managing team workload and a personal account portfolio simultaneously.

## Nice-to-Haves
- Experience with Athena or Candid Health.

## Compensation and Benefits
- Compensation range: **$64,500–$83,500 per year**.
- Location-based compensation; starting pay depends on qualifications and experience.
- Benefits information is available on Virta Health’s Careers page.

## Similar jobs

- [Sr. SDR Programs Specialist](https://hotfix.jobs/jobs/c9d1ed2a-1b17-45d9-a40d-20e878df8fb8) - Nerdio - Remote - $70k – $95k/yr
- [RCM Front End Lead Specialist](https://hotfix.jobs/jobs/af1b1f04-7b05-4b07-973c-f65d29b93796) - Virta Health - Remote - $59k – $77k/yr
- [Team Lead, Enterprise RCM Operations](https://hotfix.jobs/jobs/7ebca8ed-14c8-43e1-8402-60f133f5626a) - Prompt Health - Remote - $70k – $85k/yr
- [Revenue Operations Manager](https://hotfix.jobs/jobs/32e660b9-8478-415c-bbfb-69bf61899e62) - MongoDB - Palo Alto, CA - $78k – $154k/yr
- [Senior Analyst, GTM Strategy & Operations](https://hotfix.jobs/jobs/453b66b4-cb28-48bd-84cb-da94327e71d4) - Navan - New York, NY - $86k – $145k/yr

**Apply:** https://hotfix.jobs/jobs/b38862a0-894b-4163-8ab9-7991d4bca935
**Canonical:** https://hotfix.jobs/jobs/b38862a0-894b-4163-8ab9-7991d4bca935