# Program Manager, Agentic Commerce Go-to-Market

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** New York, NY, San Francisco, CA, Seattle, WA, Chicago, IL, Atlanta, GA
**Role:** Technical Program Management
**Experience:** 7+ years
**Skills:** Program Management, Sales Operations, Business Operations, Gtm Operations, Cross-Functional Coordination, Project Tracking, Dashboard Building, KPI Tracking, Stakeholder Management, Process Improvement
**Posted:** 2026-06-19

> Operational lead coordinating cross-functional GTM execution for Agentic Commerce, driving meetings, tracking KPIs, and aligning stakeholders across sales, partnerships, product, and professional services.

## Job Description

## Responsibilities
- Own the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings like GTM SteerCo and pipeline
- Serve as connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependencies
- Identify process gaps or inefficiencies across GTM workstreams and drive improvements
- Stay updated on product developments to ensure GTM roadmap is aligned with product strategy
- Sharpen multi-party execution across agents and sellers to ensure Stripe delivers a first class experience and enables pilots and betas to graduate to scaled onboarding and eventual self-serve
- Drive merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more; proactively identify risks and help unblock
- Manage launch readiness for key agent partner launches ensuring our field, our partners, and our users are prepared for go-live
- Work with Product S&O to define and track the right GTM KPIs
- Build and maintain program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders (e.g., RTBR)
- Partner with SSO and F&S to develop forecasts and drive planning

## Requirements
- 7+ years of experience in program management, sales operations, business operations, or a related GTM operations role — ideally at a high-growth technology or payments company
- Demonstrated ability to manage complex, multi-work stream programs involving 5+ cross-functional stakeholders simultaneously, without direct authority
- Strong written and verbal communication skills — synthesize ambiguous situations into crisp updates, and write clearly for both executive and working-level audiences
- Proven track record of building and running operational systems from scratch: project trackers, meeting cadences, reporting frameworks, and decision-making infrastructure
- High ownership and accountability — proactively identify what needs to be done and do it without waiting to be asked

## Nice-to-Haves
- Experience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructure
- Familiarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teams
- Experience building or scaling self-serve and scaled onboarding programs alongside a product team
- Strong analytical instincts — pull data, build dashboards, and frame problems quantitatively

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