# Implementation Manager, Strategic Workforce Planning

**Company:** [TalentNeuron](https://hotfix.jobs/companies/talentneuron)
**Location:** Remote
**Role:** Technical Program Management
**Skills:** Saas Implementations, Project Management, Program Management, Identity And Access Management, Data Mapping, Data Integrations, APIs, ETL, User Acceptance Testing, Change Management, Pmo Software, Strategic Workforce Planning
**Posted:** 2026-07-29

> Leads end-to-end strategic workforce planning SaaS implementations, coordinating solution design, technical workstreams, customer stakeholders, training, adoption, and post-go-live handoff. Requires complex implementation delivery, project and program management, technical integration coordination, and strong communication skills.

## Job Description

## Responsibilities
- Lead end-to-end implementation delivery from kickoff through go-live and early adoption, including scope, milestones, dependencies, risks, and resourcing.
- Own the solution design and delivery model for solution implementations.
- Translate solution designs and customer requirements into actionable delivery plans, testing approaches, data and integration workstreams, and acceptance criteria.
- Coordinate internal teams, implementation partners, and customer stakeholders to keep projects on track and aligned with business outcomes.
- Oversee platform readiness, configuration, identity and access setup, data provisioning, integration coordination, user acceptance testing, cutover, and stabilization.
- Deliver role-based training and enablement, including workshops, office hours, train-the-trainer sessions, and adoption support.
- Partner with Customer Success to support adoption, accelerate time-to-value, and complete post-implementation handoffs.
- Capture lessons learned and improve implementation playbooks, templates, and delivery processes.
- Apply TalentNeuron methods to client processes and support PMO governance, status reporting, risk and issue management, steering forums, and executive communications.

## Success Metrics
- Customer satisfaction and sentiment.
- Milestone adherence, on-time go-live, and change-request ratio.
- UAT and validation pass rates.
- Escalation and RAID closure rates.
- Training completion, user proficiency, self-sufficiency, adoption, and value realization.
- Time to first business outcomes and usage by target personas.
- Executive buy-in and achievement of success criteria.
- SIT pass rate, time to data availability, data freshness and completeness, and API success/error rates.
- Completeness of documentation, runbooks, and post-implementation success plans.
- CSM handover success, first-30-day incident volume, and time to exit hypercare.

## Requirements
- Proven experience leading complex SaaS implementations with multiple stakeholders, workstreams, and executive visibility.
- Strong project and program management skills, including planning, dependency management, risk tracking, change control, and stakeholder communication.
- Experience coordinating technical implementation activities such as identity setup, integrations, data mapping, testing, and go-live readiness.
- Ability to facilitate workshops, deliver training, and support customer adoption across business and technical audiences.
- Excellent written and verbal communication skills, with the ability to present clearly to project teams and senior stakeholders.

## Nice to Have
- Subject-matter expertise in strategic workforce planning, skills intelligence, HR technology, or related workforce transformation domains.
- Experience with PMO software.
- Working knowledge of APIs, data integrations, ETL processes, and data wrangling for enterprise software implementations.
- German language ability.
- French language ability.

## Compensation and Benefits
- Fully remote work from anywhere.
- Flexible schedule focused on results.
- English and Ukrainian working environment.

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