# Technical Program Manager, Production Engineering

**Company:** [Fluidstack](https://hotfix.jobs/companies/fluidstack)
**Location:** Austin, TX, New York, NY, San Francisco, CA, Seattle, WA
**Role:** Technical Program Management
**Salary:** $186k – $220k/yr
**Experience:** 5+ years
**Skills:** Technical Program Management, Root Cause Analysis, Incident Management, fleet operations, SQL, Dashboarding, data center operations
**Posted:** 2026-07-17

> Drive technical programs for production engineering fleet including tooling rollouts, reliability, and cross-site standards. Own escalations from root cause through corrective actions, coordinate between engineering and operations teams, and deliver leadership reporting.

## Job Description

## Role Scope
- Drive programs across the production engineering org: fleet tooling rollouts, reliability initiatives, and cross-site standards.
- Run the cadence between production engineering, data center operations, and software teams so fixes ship fleet-wide instead of site by site.
- Own escalations from live sites through root cause to closed corrective action.
- Build the reporting that tells leadership where the fleet actually stands.

## Requirements
- You've run technical programs across infrastructure or operations engineering teams.
- You've taken incidents to root cause and driven the fix across every affected system.
- You keep a dozen workstreams moving and know which one is about to slip.
- You're fluent enough technically to challenge an engineer's estimate and be right sometimes.
- You write the update leadership actually reads.

## Nice-to-Haves
- Data center or fleet operations.
- SQL and dashboarding.
- Incident management systems.
- Hardware-software interface programs.

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**Canonical:** https://hotfix.jobs/jobs/b2de462d-3422-4dc2-adc7-0c35c65a069c