# Business Intelligence and Research Manager

**Company:** [Cape](https://hotfix.jobs/companies/cape)
**Location:** New York, NY
**Role:** Data Analytics
**Salary:** $150k – $185k/yr
**Experience:** 4+ years
**Skills:** SQL, Excel, Financial Modeling, Market Research, Statistical Analysis, survey design, Data Analysis, Business Intelligence, AI Tools, dashboard development, roi modeling, p&l modeling
**Posted:** 2026-07-28

> Serve as the analytical engine for consumer business decisions at a privacy-first mobile carrier. Combine market research, business intelligence, financial modeling, and customer insights to drive pricing, planning, and strategy; present recommendations to executives. Requires 4+ years in consulting, BI, or market research with strong SQL/Excel and analytical skills.

## Job Description

## Responsibilities
- Define and develop business-unit metrics and associated dashboards that quantify the health of the business. This may require implementing and optimizing internal systems to track those metrics.
- Dig into quantitative and qualitative data to deliver strategic and actionable insights on topics like willingness-to-pay, feature trade-offs, and optimal plans structure and tiering. Comfortable writing SQL queries and conducting user interviews.
- Build financial models and projections, appropriately benchmarked with well-founded and sourced assumptions, and track progress towards and deviation from goals. Model the ROI of individual investment decisions, sizing the upside, framing the risk, and pressure-testing assumptions.
- Design studies that surface the "why" behind customer behavior and build models that translate insights into pricing, budgets, and margin plans.
- Present findings and recommendations to the executive team, fielding challenges and incorporating feedback.

## Requirements
- 4+ years of consulting, banking, investing, or business intelligence or market research experience.
- Strong analytical aptitude with intuitive thinking in terms of numbers and models; able to quickly execute analyses in Excel or SQL.
- Comfortable with statistical tools and running methodologically sound surveys.
- Fluency with tools and using AI to work faster and smarter with data, with the judgement to know when output is accurate.
- Ability to present findings and recommendations to senior leadership.
- Structured and logical thinker able to quickly get up to speed on new industries, products, and challenges.
- Self-driven and relentlessly proactive.

## Nice-to-Haves
- Prior experience running brand surveys and creative testing.

## Compensation
- $150,000 - $185,000

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