# Systems Engineer

**Company:** [Applecart](https://hotfix.jobs/companies/applecart)
**Location:** New York, NY
**Role:** IT Support
**Salary:** $95k – $125k/yr
**Experience:** 3+ years
**Skills:** Python, Okta, Google Workspace, Jamf, Intune, Jira Service Desk, Servicenow, Meraki, Cisco, AWS
**Posted:** 2026-04-28

> Hybrid IT Systems Administrator role supporting Level 1-2 help desk, device management, enterprise networking, and systems automation with Python for a NYC-based tech company.

## Job Description

## What You’ll Do
- Serve as the primary point of contact for internal technical support.
- Support daily Applecart office operations alongside operations teams.
- Improve security and automation posture.
- Partner with the IT Director for large initiatives such as MDM configuration and migration and SOC 2 readiness.

## Requirements
- 3+ years of experience in IT Systems Administrator or similar role.
- Hands-On + Remote Help Desk experience (Zendesk, Freshworks, ServiceNow, Jira Service Desk, etc.)
- Strong administration experience (Okta, Google Workspace (GAM), Slack, MS Office)
- Device management experience with Windows and macOS (Apple Business Manager, Jamf, Kandji/Iru, MaaS360, Intune, Hexnode, JumpCloud, Workspace ONE), leveraging service for an automated OOBE.
- Enterprise networking experience (Juniper, Unify, Meraki, Cisco).
- SSO integration experience (Okta, OneLogin).
- Python scripting experience (PyCharm, VSCode, GitHub) to automate repetitive tasks.
- Experience supporting SOC 2 audits or similar compliance frameworks.
- Strong written and verbal communication skills.
- Impeccable attention to detail and superior organizational skills.

## Nice-to-Haves
- AWS/public cloud certification.

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**Apply:** https://hotfix.jobs/jobs/b18453b8-94ce-40c8-948a-c4228775b7ee
**Canonical:** https://hotfix.jobs/jobs/b18453b8-94ce-40c8-948a-c4228775b7ee