# Consultant, Payroll Operations

**Company:** [Pilot.com](https://hotfix.jobs/companies/pilot-com)
**Location:** Nashville, TN
**Role:** People Ops
**Salary:** $66k – $89k/yr
**Experience:** 2+ years
**Skills:** payroll administration, payroll tax, HRIS, Rippling, gusto, adp, paychex, Benefits Administration, 401(k), Onboarding, offboarding, data migration, payroll reconciliation, multi-state payroll, Process Improvement
**Posted:** 2026-08-12

> Provides end-to-end payroll, benefits, and HR operations support for a portfolio of growing businesses. The role requires 2–4+ years of payroll or HR operations experience, multi-state tax expertise, and familiarity with payroll and HRIS implementations.

## Job Description

## Key Responsibilities

- Own the payroll cycle end to end for a portfolio of clients, including coordinating new hires, terminations, compensation changes, bonuses, commissions, reimbursements, deductions, implementations, provider transitions, data migration, parallel testing, reconciliation, and multi-state tax registrations and compliance.
- Administer employee benefits and HR operations, including health, dental, vision, and 401(k) programs; broker and provider coordination; renewals; open enrollment; onboarding; offboarding; and employee changes across HRIS and payroll systems.
- Serve as the client’s operational partner across payroll, benefits, and HR.
- Translate client needs into accurate, scalable processes and communicate issues and next steps clearly.
- Maintain documentation and improve workflows, controls, standardized processes, implementation playbooks, and the client experience.

## Requirements

- 2–4+ years of experience in payroll administration, payroll operations, HR operations, benefits administration, or a related field.
- End-to-end payroll processing experience.
- Working knowledge of federal, state, and local payroll taxes, including multi-state registrations, compliance, and employees across jurisdictions.
- Experience implementing or supporting payroll and HRIS platforms such as Rippling, Gusto, ADP, Paychex, or similar systems.
- Experience transitioning companies between payroll providers.
- Benefits administration experience, including health insurance and 401(k) plans.
- Experience managing onboarding, offboarding, deductions, employer contributions, and employee data across systems.
- Strong attention to detail, problem-solving, research, prioritization, and independent judgment.
- Clear communication skills and discretion when handling sensitive employee, payroll, and benefits data.

## Compensation and Benefits

- Base pay range: **$65,600–$88,800** in Nashville.
- Full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits.
- Flexible vacation and time-off policy.
- Federal holidays observed.
- Competitive benefits package, including wellness benefits.
- Parental leave with 100% pay for 12 weeks.
- 401(k) plan.

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