# Technical Consultant | Commercial

**Company:** [Ramp](https://hotfix.jobs/companies/ramp)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $125k – $190k/yr
**Experience:** 2+ years
**Skills:** ERP Systems, NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, APIs, Integration Logic, System Architecture, HRIS, Accounting Workflows, Customer Implementations
**Posted:** 2026-09-11

> Technical consultant supporting commercial customers through financial-system integrations, configuration, and implementation design. The role requires customer-facing technical experience, ERP and accounting workflow knowledge, and the ability to translate APIs and system architecture into scalable business solutions.

## Job Description

## Responsibilities
- Advise customers and internal teams on high-value implementations and expansion opportunities, guiding integration, configuration, and system design.
- Assess customer requirements with Customer Activation and Account Management teams and propose scalable ERP, HRIS, and API integration solutions.
- Support technical workstreams with onboarding specialists and implementation leads to accelerate time-to-value and customer success.
- Conduct technical discovery of customer systems and workflows and recommend best-fit Ramp architecture, including appropriate use of Ramp’s API.
- Serve as a subject matter expert on HRIS and accounting integration partners.
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly.
- Contribute to internal documentation and tooling for integration use cases.
- Communicate customer feedback and pain points to Product and Engineering to influence the roadmap.

## Requirements
- Bachelor’s degree in computer science, engineering, finance, business, or a related field.
- 2+ years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in SaaS or fintech.
- Familiarity with ERP systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion.
- Comfort with APIs, integration logic, and system architecture, including explaining these concepts to finance and operations stakeholders.
- Strong communication, organization, and problem-solving skills.
- Ability to collaborate cross-functionally with Sales, Customer Success, Product, and Engineering.
- Ability to work effectively in ambiguous, fast-paced environments with ownership and adaptability.

## Benefits
- Flexible PTO.
- Home-office equipment ordering.
- Health and wellness stipend.
- Intra-office travel budget and weekly coffee stipend.
- United States employees: medical, dental, and vision coverage; One Medical membership; 401(k) with employer match; fertility HRA; parental leave; pet insurance; in-office meals and refreshments; relocation coverage to New York City or San Francisco.
- Canada employees: medical, dental, and vision coverage; life, AD&D, and disability coverage; fertility drug coverage; retirement plan with employer match; parental leave; employee assistance and virtual care.
- United Kingdom employees: private medical insurance; virtual GP and at-home care; workplace pension; parental leave.

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