# Senior Program Manager, Product and Marketing Operations

**Company:** [Fetch](https://hotfix.jobs/companies/fetch)
**Location:** Remote
**Role:** Product Operations
**Salary:** $144k – $170k/yr
**Experience:** 8+ years
**Skills:** Program Management, Strategy And Operations, Marketing Operations, Product Operations, Business Operations, Okrs, Kpi Dashboards, Reporting Systems, Planning Systems, Workflow Automation, Artificial Intelligence, Process Improvement, Executive Reporting, Portfolio Management, Cross-Functional Leadership
**Posted:** 2026-08-20

> Build and operate planning, OKR, reporting, and automation systems that help Product and Marketing leaders make better decisions and scale effectively. The role requires 8+ years of cross-functional operations or program management experience, strong analytics, executive communication, and AI-enabled workflow design.

## Job Description

## Responsibilities

### Planning Systems
- Build and run infrastructure for annual planning, quarterly planning, roadmap reviews, and planning cycles.
- Create planning templates, calendars, dependency trackers, executive rollups, and portfolio cross-cuts.
- Build workflows, reporting, and automation to support planning cycles.
- Continuously improve planning systems as organizational needs evolve.

### Performance Systems
- Build and operate the OKR system, including templates, reporting, status collection, executive summaries, and review cycles.
- Build KPI dashboards, scorecards, and reporting for priorities, progress, organizational health, and business performance.
- Create an operating model for evaluating cross-functional initiatives and integrated marketing moments.
- Automate recurring reporting and executive rollups.

### Operational Leverage
- Simplify, standardize, and automate recurring work across Product and Marketing.
- Design and implement AI-enabled workflows for planning, reporting, documentation, and coordination.
- Build reusable templates, tooling, documentation, and automations.
- Drive adoption through enablement, feedback, and continuous improvement.

## Requirements
- 8+ years of experience in program management, strategy and operations, marketing operations, product operations, business operations, or a related field.
- Experience building and operating planning, reporting, or cross-functional operating infrastructure.
- Ability to translate strategy into scalable workflows, systems, and organizational adoption.
- Experience driving complex cross-functional initiatives from concept through operationalization in a fast-paced, high-growth environment.
- Strong analytical and problem-solving skills.
- Exceptional cross-functional leadership and ability to influence without direct authority.
- Excellent written and verbal communication skills, including executive-level reporting and recommendations.
- Fluency with AI-enabled workflow design, automation, and process improvement.

## Nice-to-Haves
- Experience building or scaling a PMO, Product Operations, Marketing Operations, or Strategy and Operations function.
- Experience building planning systems, OKR systems, executive reporting, or organizational operating mechanisms.
- Familiarity with product development lifecycles and marketing operating models.
- Experience designing dashboards, executive reporting, or planning tooling.
- Experience using AI to redesign workflows and improve organizational efficiency.

## Compensation and Benefits
- Base salary range: **$144,334–$169,805**.
- Equity for full-time employees.
- 401(k) match up to 4%.
- Medical, dental, and vision plans, including pet coverage.
- Up to $10,000 per year in education reimbursement.
- Employee Resource Groups.
- Flexible paid time off and 9 paid holidays, plus a year-end week-long break.
- Paid parental leave and flexible return-to-work schedule.
- One-time $2,000 Calvin Care Cash incentive for eligible employees welcoming new family members.
- Flexible work environment with office or fully remote work options in the US.

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