# Senior IT Engineer

**Company:** [Headway](https://hotfix.jobs/companies/headway)
**Location:** Remote
**Role:** IT Support
**Salary:** $180k – $225k/yr
**Experience:** 5+ years
**Skills:** Okta, IAM, SCIM, SAML, OIDC, RBAC, Jira, Google Workspace, Jamf, Intune
**Posted:** 2026-06-16

> Senior IT Engineer focused on designing and automating IAM lifecycle, IdP integrations, and RBAC initiatives for a fast-growing SaaS company. Requires 5+ years of IAM experience with Okta and strong stakeholder collaboration skills.

## Job Description

## Responsibilities
- Design, develop, and standardize the IAM lifecycle and associated workflows for employee accounts
- Drive automation and integration excellence by configuring and managing workflows to automate provisioning, de-provisioning, and access changes
- Strengthen the security foundation by completing and maintaining key IdP integrations with business applications
- Lead the transition to least-privilege; drive and support the organization-wide Role-Based Access Control (RBAC) initiative
- Maintain documentation for all core applications and processes
- Address and resolve identity related incidents and escalated service requests
- Work collaboratively with major stakeholders to establish IAM policies and governance

## Requirements
- At least 5 years in a fast-paced SaaS environment supporting a distributed workforce, specifically focused on Identity & Access Management (Okta experience strongly preferred)
- Subject matter expertise in IAM technologies; led large-scale projects on IdP implementation, JML automation, and integrating SaaS applications using APIs, SCIM, and OIDC/SAML protocols
- Led or played a significant role in large-scale company access controls deployments requiring cross-functional collaboration
- Excel at partnering with stakeholders across the business to synthesize and present technical solutions
- Practice methodical project ownership and management with autonomy
- Team player who actively seeks and provides feedback with a growth mindset
- Stay up-to-date on the latest technology and privacy best practices

## Tools
- Identity and Access Management: Okta, Lumos
- Email and Messaging: Gmail and Slack
- Document Creation and Collaboration: Google Workspace, Confluence
- Credential Management: 1Password
- Ticketing: Jira Service Desk, ZenDesk, Jira Projects
- Project Planning: Jira
- Endpoint Management: JAMF, InTune, ChromeOS, Kolide

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**Apply:** https://hotfix.jobs/jobs/b035cea5-3fbc-464b-a14e-9cd7679b0428
**Canonical:** https://hotfix.jobs/jobs/b035cea5-3fbc-464b-a14e-9cd7679b0428