# Manager II, Services Architect

**Company:** [Datadog](https://hotfix.jobs/companies/datadog)
**Location:** Unspecified
**Role:** Solutions Architecture
**Experience:** 5+ years
**Skills:** Devops Monitoring, Systems Architecture, Infrastructure Monitoring, Technical Architecture, Datadog, Requirements Gathering, Deployment, Professional Services Sales, Technical Presentations, Executive Presentations
**Posted:** 2026-08-12

> Leads and develops a team of Service Architects while guiding customer implementations, from requirements gathering and architecture design through deployment and launch. The role combines people management, professional-services sales, customer engagement, and program improvement.

## Job Description

## Responsibilities
- Manage, develop, and mentor a fast-paced team of Service Architects.
- Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch.
- Develop relationships with sellers in the region to grow sales of Implementation Services.
- Connect directly with customers to position services and evaluate the program’s impact on their business.
- Ensure the highest-quality engagements are delivered to customers.
- Own initiatives to improve the program and service offerings.
- Collaborate with Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience.

## Requirements
- Experience designing and delivering technical solutions for DevOps monitoring or systems architecture.
- 3–5 years of people management experience.
- 1–2 years of experience selling or positioning professional services.
- Outstanding presentation skills with both technical and executive audiences.
- Experience with current infrastructure, monitoring solutions, and related technologies.
- Ability to sit for up to 4 hours while traveling to and from client sites.
- Ability to travel by car, train, or air up to 30% of the time.

## Benefits
- Best-in-breed onboarding.
- Generous global benefits.
- Intra-departmental mentor and buddy program for in-house networking.
- New-hire stock equity (RSUs) and employee stock purchase plan (ESPP).
- Continuous professional development, product training, and career pathing.
- Inclusive company culture with opportunities to join Community Guilds and Inclusion Talks.

## Similar jobs

- [Healthcare Solutions Consultant](https://hotfix.jobs/jobs/73011bc9-0873-4e12-be71-deb6a3197f1a) - Plenful - Remote
- [Implementation Manager](https://hotfix.jobs/jobs/42117ae9-d993-4080-839e-d50c30c839ef) - OpenLoop - Remote
- [Forward Deployed Engineer, APJ](https://hotfix.jobs/jobs/8ee60b76-8081-4283-9cf9-b5db1c990ddf) - Exa - $150k – $250k/yr
- [Enterprise Solutions Architect](https://hotfix.jobs/jobs/16c50c94-942a-4cdd-97fe-56cdf651d325) - Clickhouse - Remote
- [AI Engineer, Healthcare](https://hotfix.jobs/jobs/4966b329-4198-4ce6-9b48-3fe61828474a) - Protege - Remote

**Apply:** https://hotfix.jobs/jobs/b0279193-c23c-4549-aee4-5ac357691050
**Canonical:** https://hotfix.jobs/jobs/b0279193-c23c-4549-aee4-5ac357691050