# Associate Manager, Billing Operations & Strategy
**Company:** [Coinbase](https://hotfix.jobs/companies/coinbase)
**Location:** Remote
**Salary:** $131K-$154K
**Experience:** 5+ years
**Skills:** NetSuite, Salesforce, Billing Operations, Invoicing, Revenue Operations, Sox Controls, Financial Close, Process Automation, Generative AI
**Posted:** 2026-06-22
> Lead billing operations and automation for Coinbase's institutional Custody and Prime products, managing invoicing, collections, SOX controls, and cross-functional system migrations.
## Job Description
## Responsibilities
- Own day-to-day billing operations for Custody and Prime, including invoicing accuracy, the monthly close, and the billing ticket queue.
- Lead and develop the billing operations team and coordinate BPO support.
- Drive billing and collections automation, including AI-assisted drafting and ticket triage, to improve cycle time, cost, and quality.
- Partner with Revenue Accounting, FP&A, Engineering, and Sales on billing systems and the migration from Salesforce to the Prime platform.
- Execute and maintain evidence for billing-related SOX controls.

## Requirements
- 5+ years in billing, revenue, or finance operations, including direct process ownership.
- Experience leading or mentoring teammates and managing operational queues to SLA.
- Strong command of billing and invoicing systems and reconciliation, with hands-on experience in NetSuite, Salesforce, or comparable tools.
- Track record of improving operational processes through automation and tooling.
- Working familiarity with SOX controls and the financial close.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
**Apply:** https://hotfix.jobs/jobs/associate-manager-billing-operations-strategy-at-coinbase-003e9eb8-2287-4b60-9e2d-7d7932e8b61c
**Canonical:** https://hotfix.jobs/jobs/associate-manager-billing-operations-strategy-at-coinbase-003e9eb8-2287-4b60-9e2d-7d7932e8b61c