# AI Account Strategist
**Company:** [Nectarsocial](https://hotfix.jobs/companies/nectarsocial)
**Location:** Palo Alto, CA
**Salary:** $110K-$180K
**Experience:** 3+ years
**Skills:** AI Workflows, OpenAI, Zapier, Notion, Slack, Linear, Social Media Marketing, Creator Marketing, Customer Success, Saas Onboarding
**Posted:** 2025-08-04
> Leads implementation and success for brand partners by integrating AI into social, support, creator, and content workflows. Requires 3+ years in customer success or digital leadership, deep social media expertise, and AI curiosity.
## Job Description
## Responsibilities
- Lead the full customer journey: onboarding, education, account strategy, workflow implementation, health monitoring, and renewals
- Partner with marketing, brand, and social teams to translate goals into scalable, intelligent AI workflows
- Help customers deploy AI agents for engagement, listening, creator tracking, and analytics
- Monitor usage trends, surface insights, and ensure long-term health and retention
- Capture and relay structured product feedback to design and engineering
- Build internal onboarding tools, case studies, and best practices to scale customer adoption

## Requirements
- 3+ years in customer success, partnerships, or brand-side digital leadership roles, especially at high-growth startups or AI-enabled companies
- Deep understanding of social media and creator marketing dynamics—either from agency, brand, or SaaS-side experience
- Natural curiosity about AI and automation—you experiment with new tools and workflows and help others do the same
- Strong written and verbal communicator who thrives in a fast-paced, high-context environment
- Proven track record of performance and initiative; multiple promotions or cross-functional project ownership

## Nice-to-Haves
- MBA preferred
- Experience onboarding SaaS or AI tools into brand organizations
- Familiarity with tools like OpenAI, Zapier, Notion, Slack, Linear, or internal workflow builders
- Exposure to customer training, onboarding documentation, or success enablement
- Background supporting DTC, beauty, or wellness brands

## Compensation & Benefits
- Competitive compensation and early equity
- Health, vision, and dental benefits + 401(k) match
- Clear career growth opportunities
- Free lunch in Palo Alto
**Apply:** https://hotfix.jobs/jobs/ai-account-strategist-at-nectarsocial-4f954f98-de2a-4359-93e0-871d460f8fc5
**Canonical:** https://hotfix.jobs/jobs/ai-account-strategist-at-nectarsocial-4f954f98-de2a-4359-93e0-871d460f8fc5