# Implementations Manager

**Company:** [Numeric](https://hotfix.jobs/companies/numeric)
**Location:** San Francisco, CA, New York, NY
**Role:** Solutions Architecture
**Salary:** $145k – $170k/yr
**Experience:** 5+ years
**Skills:** NetSuite, erp integrations, SQL, AI Tools, financial close processes, reconciliations, Financial Reporting, Project Management
**Posted:** 2026-07-30

> Implementations Manager owning end-to-end customer onboarding for Numeric's AI-first financial data platform. Configure systems, integrate ERPs like NetSuite, train accounting teams on AI-native closes, and drive outcomes where customers go live closing in the product. Requires 5+ years accounting experience owning monthly closes, project leadership, and ERP depth.

## Job Description

## What You'll Do
- Own a portfolio of implementations end to end: kickoff through go-live, including week-by-week milestone plans, clear responsibilities, expectation management, and in-person kickoffs and trainings.
- Perform technical work with AI leverage: configure close checklists, reconciliations, flux, and reporting; debug ERP integrations (especially NetSuite); build AI-assisted configuration.
- Make customers AI-native from day one: train accounting teams from staff accountant to controller on the product and running an AI-first close.
- Go deep on product surfaces for Close and Cash implementations, including transaction matching rules, SFTP data feeds, automation-rate monitoring, and creative workarounds.
- Hold "done" to outcomes: ensure customers are closing in Numeric, clear blockers with Engineering and Product, and deliver adopted, documented accounts to Customer Success.
- Build the playbook and services motion: codify best practices, create templates and AI agents, mentor Implementations Associates, and scope/deliver paid AI implementation services.

## What You'll Bring
- **Accounting Foundation**: 5+ years of accounting experience, ideally as an accounting manager or technical accounting manager who has owned a monthly close. CPA is a strong plus.
- **Project Leadership**: Experience leading complex, multi-stakeholder projects to completion, ideally software implementations or systems migrations.
- **ERP & Systems Depth**: Strong understanding of ERPs (especially NetSuite), integrations, and financial data flows.
- **Strong Communication & Problem-Solving**: Provide confident, opinionated guidance and handle pushback with evidence.
- **AI Fluency & Bias for Action**: Automate repetitive work using AI tools and design AI-first implementations.

### Nice-to-Haves
- Prior implementation, solutions consulting, or professional services experience at a B2B SaaS company.
- Experience with multi-entity and/or multi-currency accounting.
- Exposure to audit processes and internal control frameworks.
- Experience scoping or delivering paid services engagements.
- Ability to write and run basic SQL queries.

## What Success Looks Like
- Fast time-to-value with customers genuinely closing in Numeric.
- High-quality handoffs leading to adopted, healthy customers with low churn.
- Successfully handling the most complex projects (NetSuite-heavy, multi-entity, Cash).
- Generating strong customer love and references from onboardings.
- Creating playbooks, templates, and AI workflows that compress timelines for the team.

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