# RCM Front End Lead Specialist

**Company:** [Virta Health](https://hotfix.jobs/companies/virta-health)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $59k – $77k/yr
**Experience:** 3+ years
**Skills:** Athena, Zuora, Salesforce, Jira, Cpt, Hcpcs, Icd-10, Healthcare Revenue Cycle Management, Payer Implementations, Charge Entry, Billing Configuration, Data Reconciliation, Process Improvement, HIPAA, AI Tools
**Posted:** 2026-08-17

> Leads healthcare revenue cycle billing implementations and charge-entry operations, managing complex payer configurations, contractors, reconciliations, and process improvements. Requires 3–5+ years of healthcare RCM experience and expertise with payer policies, coding, and systems including Athena, Zuora, Salesforce, and JIRA.

## Job Description

## Responsibilities

### Claims Billing Implementations
- Lead and oversee the configuration and setup of new client billing accounts, ensuring operational readiness and accuracy.
- Partner with Engineering, Credentialing, Eligibility, and Finance teams on onboarding and payment setup.
- Maintain documentation for onboarding, configuration, and customer contract updates.
- Own and maintain the Price Book across billing and payer setups.
- Lead billing testing to validate configurations and prevent downstream issues.
- Interpret and apply eligibility, benefit, and coding details, including CPT, HCPCS, and ICD-10.
- Contribute to scaling implementation processes through documentation, automation recommendations, and workflow improvements.

### Charge Entry Team Leadership
- Serve as a subject matter expert for front-end revenue cycle management processes and system integrations.
- Oversee Data and Charge Entry contractors and full-time employees, ensuring accurate deliverables.
- Lead small-to-medium process improvement projects focused on automation, accuracy, and scalability.
- Drive enhancements across Athena, Zuora, and Salesforce while maintaining accurate downstream billing logic.
- Mentor junior team members and contractors through knowledge sharing, work review, and effective problem-solving.
- Resolve differences constructively and align stakeholders through documentation, clear updates, and collaborative planning.

### Requirements
- 3–5+ years of experience in healthcare revenue cycle management, including direct billing and payer implementations.
- Proven experience managing complex accounts, handling escalations, and resolving exceptions.
- Experience overseeing Data and Charge Entry contractors and workflows involving charge entry, reconciliation, and billing data.
- Advanced understanding of commercial and government payer policies, reimbursement methodologies, contract requirements, and CPT, HCPCS, and ICD-10 coding.
- Experience leading process improvement initiatives, analyzing data, identifying trends, and building reporting frameworks.
- Strong technical proficiency with Athena, Zuora, Salesforce, and JIRA or similar revenue cycle management systems.
- Excellent communication skills and a collaborative, solutions-focused mindset.
- Proactive use of AI tools to improve individual output and efficiency.

### Nice-to-Haves
- Familiarity with product development or systems optimization.

### Compensation and Benefits
- Compensation range: $59,000–$76,500 per year.
- Benefits information is available on Virta’s Careers page.
- The role may involve handling sensitive patient information governed by HIPAA; security and privacy training is provided.

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