# Payroll Operations Specialist

**Company:** [Mercury](https://hotfix.jobs/companies/mercury)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $77k – $96k/yr
**Experience:** 2+ years
**Skills:** payroll operations, payroll tax registrations, tax compliance, unemployment claims, secretary of state filings, Regulatory Compliance, government agency coordination, Process Automation
**Posted:** 2026-07-21

> The Payroll Operations Specialist manages payroll tax registrations, agency accounts, foreign qualifications, tax notices, unemployment claims, and other compliance services for multi-state employers. Requires 2-3 years in payroll operations, compliance, or regulatory administration with strong organizational and research skills.

## Job Description

## What You'll Do
- Register employers with state and local payroll tax agencies and manage agency accounts, credentials, and ongoing maintenance.
- Research state compliance requirements and coordinate directly with government agencies to resolve registration and account issues.
- Process and maintain foreign qualifications, including filings, renewals, withdrawals, and vendor coordination.
- Review and route tax notices, respond to unemployment claims, and manage other compliance-related administrative requests.
- Coordinate additional client services, including California Statement of Information filings, agency payment research, and check processing.
- Maintain accurate documentation, update internal systems, and identify opportunities to improve operational processes through automation and scalable workflows.

## What We're Looking For
- Strong organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent written communication and customer service skills.
- Comfortable researching regulations and navigating government agency websites.
- Ability to work independently while collaborating across cross-functional teams.
- 2–3 years of experience in payroll operations, payroll tax registrations, compliance, Secretary of State filings, or other regulatory or administrative operations is preferred.

## You May Be a Great Fit If
- You enjoy solving operational and compliance challenges from start to finish.
- You take ownership and follow through on complex administrative work.
- You're comfortable communicating with customers, government agencies, and external partners.
- You proactively identify process improvements and leverage automation to increase efficiency.
- You thrive in a high-growth environment where accuracy, adaptability, and continuous improvement are essential.

## Compensation
Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $85,500 - $96,200 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $77,000 - $86,600 USD
Canadian employees (any location): CAD 80,800 - 90,900

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