# Sr. Global Event Manager, Event Content Strategy and Production

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Other
**Salary:** $106k – $141k/yr
**Experience:** 7+ years
**Skills:** Event Content Strategy, Event Production, Agenda Development, Speaker Experience, Executive Events, B2B Event Programming, Production Planning, Show Flow, Livestream Production, On-Demand Content, Project Management, Stakeholder Management, Sessionboard, Swoogo, Rainfocus
**Posted:** 2026-06-23

> Lead event content strategy, agenda architecture, speaker experience, and production readiness for Twilio's flagship events including SIGNAL and SKO. Translate business priorities into cohesive, high-quality event experiences.

## Job Description

## Responsibilities
- Lead content strategy, session architecture, speaker experience, and production readiness across priority Global Events programs.
- Translate business objectives, product priorities, audience needs, and executive direction across sessions for keynotes, breakouts, workshops, executive sessions, livestream, on-demand content, and special programming.
- Develop agenda frameworks in partnership with the flagship events team across general sessions, breakouts, workshops, customer moments, sponsor content, executive programs, and special experiences.
- Partner with Product Marketing, Customer Marketing, Brand, Creative, Legal, Developer Network, Sales, executive stakeholders, production partners, and the broader Global Events team.
- Define and maintain production standards across general session, breakout rooms, livestream, on-demand content, and priority content experiences.
- Oversee speaker readiness strategy, including milestone planning, rehearsal approach, deck review timelines, know-before-you-go communications, content lock dates, and onsite support models.
- Guide content operations workflows, including call for presentations, CMS / Sessionboard management, agenda data, session metadata, speaker records, reporting, dashboards, deck tracking, brand / legal review, and production handoffs.
- Manage production partner and AVL collaboration by defining technical requirements, reviewing production scope, supporting vendor selection.
- Create and maintain integrated workbacks, decision paths, escalation models, playbooks, templates, review workflows, and operating models.
- Identify content, speaker, agenda, and production risks early; escalate blockers clearly; recommend solutions.
- Lead post-event retrospectives for content, agenda, speaker experience, and production workstreams.

## Requirements
- 7+ years of experience in event content strategy, event production, agenda development, speaker experience, executive events, or large-scale B2B event programming.
- Experience serving as an internal Executive Producer, senior content lead, or senior production lead for complex events with multiple stages, speaker types, stakeholder groups, and production dependencies.
- Experience building event content strategies that connect business priorities, audience needs, agenda architecture, speaker strategy, and production execution.
- Experience working with executive stakeholders and cross-functional partners, including Product Marketing, Customer Marketing, Brand, Creative, Legal, Developer Relations, Sales, production partners, and event teams.
- Strong understanding of production planning, show flow, stage experience, breakout production, livestream, on-demand content, rehearsal planning, and onsite execution.
- Experience overseeing content operations workflows, including CFP, CMS or agenda management, speaker resources, deck collection, brand / legal review, and production lock.
- Strong project management skills, including the ability to build workbacks, playbooks, templates, escalation paths, decision logs, and operating models.
- Excellent communication, executive presence, and stakeholder management skills.
- High attention to detail and a strong quality bar for narrative clarity, attendee experience, speaker readiness, brand alignment, and production polish.

## Nice-to-Haves
- Experience supporting large-scale technology, SaaS, developer, customer, sales, or executive events.
- Experience with event content platforms, agenda management tools, CMS workflows, or speaker management systems such as Sessionboard, Swoogo, RainFocus, Airtable, or similar tools.
- Experience partnering with Product Marketing or Brand teams on keynote narratives, product launches, demos, customer stories, or executive moments.
- Experience building scalable content, production, and speaker readiness playbooks across flagship, regional, internal, or repeatable event programs.
- Comfort operating in a fast-paced, matrixed environment with shifting priorities, multiple stakeholders, and high-visibility deadlines.

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