# Hospitality Supervisor

**Company:** [xAI](https://hotfix.jobs/companies/xai)
**Location:** Memphis, TN
**Role:** Business Operations
**Experience:** 6+ years
**Skills:** Food Safety, Sanitation, Food Service Operations, Inventory Management, Scheduling, Payroll, Microsoft Office, Allergen Identification, Dietary Restrictions, Beverage Service, Hr Best Practices, Customer Service, Event Coordination, Staff Training, Tabc Certification
**Posted:** 2026-08-15

> Supervises food and beverage operations across hospitality outlets and catering locations, managing staff, service quality, events, inventory, vendors, and compliance. Requires at least six years of food service experience, leadership experience, and food safety certification.

## Job Description

## Responsibilities

- Set and enforce standards for hospitality operations and guest interactions.
- Support the conceptualization and implementation of new services, offerings, and training programs.
- Oversee day-to-day operations through one or more food service outlets or catering locations.
- Manage direct reports, including hiring, performance evaluations, development opportunities, one-on-one meetings, responsibility assignment, communication facilitation, and feedback documentation.
- Assist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests.
- Enforce food safety practices and maintain clean, safe workstations.
- Coordinate and enhance team time management.
- Train staff on customer service expectations, menu knowledge, allergens, and nutritional awareness; create and maintain in-person and online training materials.
- Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed.
- Monitor financial activities, support scheduling, sales data collection and reporting, and other administrative tasks.
- Communicate with vendors regarding orders, deliveries, and product quality issues.

## Requirements

- High school diploma or equivalency certificate.
- 6+ years of food service industry experience, including 2+ years of leadership experience.
- Ability to carry large, heavy items unassisted, up to 25 pounds.
- Ability to stand for long periods, up to 8–12 hours per day.
- Ability to frequently bend, stoop, and lift objects throughout the shift.
- Ability to work all shifts and overtime, weekends, and holidays as needed.
- Participation in internal leadership and development training.
- Adaptability, problem-solving skills, and exceptional attention to detail.
- Ability to collaborate effectively and train incoming team members.
- Ability to work effectively under pressure.
- Must have or obtain Food Manager Certification and TABC certification; training is provided internally as needed.

## Preferred Qualifications

- 5+ years of leadership experience within the food service industry.
- Experience opening new operations or creating operational procedures from the ground up.
- Experience managing teams in fine dining, upscale, casual, and quick-service restaurants.
- Excellent interpersonal, oral, and written communication skills.
- Excellent time management skills.
- Strong understanding of food safety and sanitation practices.
- Strong knowledge of food service systems, ordering, and inventory.
- Advanced computer skills, including Microsoft Office.
- Advanced knowledge of allergen identification and dietary restrictions.
- Advanced knowledge of beverage service, including beer, wine, and spirits.
- High level of professionalism.
- Experience in a corporate environment.
- Proficient knowledge of HR best practices.
- Experience leading groups of 10 or more staff members.

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