# Senior Engineering Manager, Retailer Platform

**Company:** [Instacart](https://hotfix.jobs/companies/instacart)
**Location:** Remote
**Role:** Engineering Management
**Salary:** $221k – $280k/yr
**Experience:** 8+ years
**Skills:** Distributed Systems, API Design, sdk design, AWS, GCP, multi-tenancy, data isolation, multi-tenant platforms
**Posted:** 2026-07-17

> Lead a team of 12 engineers building foundational platform capabilities for Instacart's enterprise retailer integrations, including multi-tenancy, data isolation, and consolidation of vertical services onto unified rails. Requires 8+ years software engineering experience with 3+ years managing platform/infrastructure teams in enterprise/B2B settings.

## Job Description

## Responsibilities
- Lead, coach, and grow a senior-skewed team of ~12 engineers across multiple workstreams; set clear architectural and execution direction, develop talent, and foster a culture of ownership, accountability, and continuous improvement.
- Set and maintain the unifying technical thesis for the team — multi-tenancy, data isolation, configuration-driven release management, and per-retailer extensibility — ensuring related workstreams converge on shared solutions rather than parallel implementations.
- Drive consolidation of bespoke retailer-vertical services — catering order management, smart-cart backend logic, kiosk integrations, in-store mobile — onto unified Instacart platform rails, so each surface inherits Instacart's ranking, search, recommendations, and fulfillment.
- Partner with ML and Data Engineering on long-term enterprise data platform compliance for our ML systems, ensuring per-retailer model training has the data, signals, and isolation it needs.
- Deliver self-service tooling — including sandbox environments, configuration interfaces, and retailer-facing extensibility — that lets retailers and internal teams ship without engineering bottlenecks.
- Represent technical and product trade-offs across multiple engineering and product organizations whose roadmaps and integration commitments evolve in real time; broker resourcing decisions, drive clarity in ambiguous scope, and ensure engineering investment stays aligned with committed work.

## Requirements
- 8+ years of software engineering experience, including 3+ years managing engineering teams delivering platform or infrastructure products in a B2B or enterprise context.
- Experience leading teams of 10+ engineers, including hiring, performance management, and career development of senior individual contributors.
- Demonstrated success operating in ambiguous, high-growth environments where partner roadmaps, product coverage, and integration commitments are still maturing — with a track record of driving clarity and forward motion through that ambiguity.
- Proven cross-functional leadership influencing outcomes across multiple engineering and product organizations, including comfort using structured escalation to unblock multi-team initiatives.
- Experience leading multi-team architectural transitions such as consolidation, replatforming, multi-tenancy, or data isolation inside an established business with real customers and revenue.
- Technical proficiency in distributed systems, API/SDK design, and cloud infrastructure (e.g., AWS or GCP).
- Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.

## Nice-to-Haves
- Direct domain experience in commerce platforms, omnichannel retail, OMS, POS, catering systems, or connected-store / in-store technology.
- Track record of building multi-tenant platforms serving multiple internal or external customers, with per-tenant configuration, isolation, and extensibility requirements.
- Experience partnering with ML and Data Engineering teams on data platform compliance, model training infrastructure, or data isolation initiatives.
- Background scaling enterprise integrations and managing partner-facing technical relationships across product, engineering, and customer-facing functions.
- Experience leading other engineering managers and growing two-layer organizations.

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